Job Details

As we scale, we’re looking for a proactive Human Resources Officer to support our Head of HR in delivering exceptional HR services across the organization.

Key Responsibilities

1.      Recruitment & Onboarding:

Assist in end-to-end recruitment—posting roles, screening candidates, scheduling interviews, and facilitating seamless onboarding for new hires.

2.      HR Operations:

Maintain employee records (physical/digital), ensure compliance with labor laws, and support payroll/benefits administration.

3.      Employee Engagement:

Help organize initiatives (surveys, team-building, recognition programs) to foster a high-performance culture.

4.      Policy & Compliance:

Support the implementation of HR policies and ensure adherence to local employment regulations.

5.      Performance Management:

Assist in coordinating performance reviews, tracking feedback, and maintaining documentation.

6.      HR Projects:

Contribute to ad-hoc projects (e.g., DEI programs, HR tech implementation, process improvements).

Requirements

·       Bachelor’s degree in Human Resources, Business Administration, or related field.

·       2+ years of HR experience (fintech/startup experience is a plus).

·       Familiarity with HRIS.

·       Knowledge of labor laws and best practices

·       Strong organizational skills with an eye for detail.

·       Paid membership to the Zambia Institute of Human Resources Management

·       Excellent communication and interpersonal skills—able to handle sensitive matters with discretion.

·       Proactive, adaptable, and passionate about fostering a positive workplace.