Job Details

Job Description

Job Title: Human Resource Officer

Department: Administration

Designation: Head Office

Reporting To: Head of Operations

Job Purpose:

Human Resources Officer will be responsible for overseeing personnel and daily

operations of the human resources department. The Job Holder will oversee all

aspects of human resources practices and processes to ensure efficient HR service

delivery.

Key Responsibilities:

Recruitment and On-boarding

Support the recruitment and selection process by sourcing top talent,

conducting interviews, and coordinating the onboarding process for new

hires, orientation programs, paperwork, and training schedules.

Execute training and development programs in order to provide the

organization with required skill mix and experienced manpower.

Coordinate Performance Appraisals in order to ensure enhanced performance

as well as to establish training needs.

Follow-up progress on employees undertaking training and development

programs and appraise superior to ensure attainment of intended objectives.

Records Management and Documentation

Maintain accurate and up-to-date employee records in compliance with

company policies and legal requirements both Physical files and System files

Assist in the Preparation and distribution of HR-related documentation, such

as employment contracts and policy manuals.

Assist with document Preparation and inputs for payroll information

submissions to Accounts Department.

Works with Admin Officers to ensure all employee records are up-to-date and

filed on employee files.

Ensure disciplinary documentation is correctly captured filed and updated.

Performance Management

Support the Probationary evaluation process by providing relevant data and

assisting the Supervisors during the reviews.

Provide guidance and support to managers and employees on HR-related

matters, including performance management, employee relations, and conflict

resolution.

Compliance

Conversant with the registration processes with the Following institution: ZRA,

NHIMA, NAPSA e.t.c

Good understanding of the Zambian Labour laws and up-to-date with current

affairs Human resource systems.

Work closely with the Service Delivery Department team to build systems that

improve HR service delivery.

Monitor and ensure the correct usage of the time and attendance system.

Administration Task

Manage the Administrative management tool for office inventory

consumables (Stationary and Consumable)

Assist the Conveyancing Officer in filing all legal documentation and are well

secured.

Business performance Management

Liaise with statutory bodies to ensure Human Resources policies are in

conformity with relevant labour provisions.

Qualification and Requirements:

Diploma or Bachelor’s degree in human resources, Business Administration, or a

related field.

1 to 2 years proven experience as an HR Officer or similar role, demonstrating a

strong understanding of HR best practices and Zambian Labor Laws.

Excellent communication and interpersonal skills to build rapport and effectively

address employee concerns.

Strong problem-solving abilities with a proactive and solution-oriented mindset.

Ability to handle confidential information with utmost integrity and discretion.

Member of the Zambia Institute of Human Resources Management

Apply today by sending your resume and a cover letter detailing your HR experience

and achievements to [email protected]