Job Details

Job Description

Are you a highly organized and proactive HR professional with a passion for creating a supportive and efficient work environment? We are a leading general insurance company committed to excellence and are looking for a dedicated Human Resources & Administration Officer to join our team in Lusaka, Zambia.

The incumbent will be responsible for managing our human resources functions and ensuring smooth daily administrative operations.

KEY RESPONSIBILITIES:

Human Resources Management:

• Assist in recruitment process, including review of job descriptions, posting job adverts, screening of applications, interview and selection process, references checks and salary negotiations.
• Responsibilities for drafting, processing and maintaining records of staff contracts.
• Coordinate onboarding of new hires to support the learning process of new employees.
• Proactively follow up and on time action on confirmation and probation extensions.
• Assist in addressing staff grievances and handling disciplinary issues within policies and labor laws.
• Provide advice to staff and supervisors on various HR and Administrative policies, and best practices.
• Preparation of monthly payroll and filling of statutory returns (NAPSA, ZRA, NHIMA)
• Managing the internal security section to ensure maximum security for company property and employees.
• Management of all types of leave requests and generate monthly reports.
• Ensure HR records, documents and employees’ personal data are kept safe and up to date.
• Health and safety matters.

Administrative Support:

• Oversee general office administration, including managing supplies, equipment, and facilities.
• Coordinate board and management meetings, appointments, and travel arrangements.
• Handle communication, including drafting correspondence and managing internal announcements.
• Maintain organized filing systems, both physical and digital.
• Provide Assistant support to senior management as needed.

MINIMUM QUALIFICTIONS & EXPERIENCE

• Degree in Human Resources Management/Business Administration/Public Administration
• Two years’ experience in a similar role with traceable references
• Must be a paid-up member of Zambia institute of human resource management
• Strong understanding of Zambian labour laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills
• Excellent verbal and written communication skills
• Excellent computer proficiency in MS office- Word and excel.
• Ability to work independently and as part of a team in a fast-paced environment
• High level of integrity and confidentiality

Should you be interested in applying for the role, please submit your detailed CV, copies of relevant qualifications, relevant professional registration, driver license and ID saved as a single document to [email protected] clearly stating the role applied for in the subject line.

Applications should be sent NOT later than Friday 15 August 2025