Job Details

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Information Security Officer 2025

Express Credit | Lusaka

Express Credit

Innovating the future of tech solutions in Zambia.

Job Description

Job Profile and Responsibilities

ExpressCredit is a global consumer finance company operating in Zambia and three surrounding countries, including Namibia, Botswana, and Lesotho.

We operate a multi-channel lending platform for private and government sector employees underserved by mainstream financiers. As a good corporate citizen, our goal is to help people in need of short-term and long-term financial assistance – all of which make a meaningful and lasting impact on the local communities.

ExpressCredit is a game-changer and one of the fastest microlenders in the country. A combination of new technologies, mobile sales, and a network of branches and direct sales positions us well for growth and building a sizeable, well-performing loan portfolio. We are looking for a suitably qualified, competent, and highly motivated professional based in Lusaka to fill the position of Information Security Officer .

Responsibilities

  • Develop, implement, and enforce information security policies and procedures to align with business objectives and regulatory requirements.
  • Conduct security risk assessments to identify, analyse, and mitigate potential security risks in IT infrastructure, applications, and third-party services.
  • Manage and improve the organization’s security awareness program, including phishing campaigns, training, and educational initiatives.
  • Monitor, analyse, and respond to security events and alerts in SIEM and other security platforms.
  • Investigate security incidents, coordinate response efforts, and drive root cause analysis to prevent recurrence.
  • Collaborate with management, IT, compliance, and legal teams to ensure security requirements are embedded across business processes.
  • Conduct internal and external security audits, ensuring compliance with best practices and regulatory mandates.

Requirements:

  • Previous experience in a similar role managing security governance, risk, and compliance
  • Strong expertise in information security governance and risk management frameworks.
  • Proven experience in risk assessment methodologies, security controls, and compliance audits to evaluate and mitigate potential threats.
  • Deep understanding of cybersecurity attack vectors, vulnerabilities, and threat landscapes, along with practical strategies for mitigation.
  • Hands-on experience in policy development and implementation of security policies, procedures, and security awareness programs in corporate environment.
  • Experience conducting security risk assessments for IT systems, third-party vendors, and cloud environments.
  • Ability to educate a nontechnical audience about various security measures.
  • Operational experience with key security technologies, including:
  • i) Endpoint Protection Systems
  • ii) Vulnerability Management Systems
  • iii)Security Information and Event Management
  • iv)Cloud security platforms
  • Excellent organizational, analytical, and communication skills with the ability to work collaboratively across departments.

Experience and Requirement

  • Bachelors Degree in IT or any related field.
  • 3 years of demonstrated experience in a similar role and in related field preferably in a Micro Finance institution
  • Problem-solving and decision-making abilities.
  • Exceptional analytical skills and a good eye for detail.
  • Ability to cope under pressure and Stress management skills.
  • Good planning and organization skills
  • Good communication and presentation skills
  • Holder of a valid driving license

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