Job Details

Job Description

DEPARTMENT : Home Broad Band

VACANCY : Installers

LEVEL : Co-ordinator

Contract Duration : 1 Year

LOCATION : Lusaka

JOB PURPOSE

A service professional who affixes and positions equipment in a designated location and complete the set-up process so the equipment is ready for operation. Their primary objective is to ensure the equipment is installed in a safe manner that doesn’t present any hazards while also supporting functionality to allow for the best possible performance.

CORE RESPONSIBILITIES ARE:

• • Picking up job tickets for closed leads
• • Coordinate with dispatch for daily appointments
• • Picking up FWA CPE/FTTX ONT and Installation Material from assigned stock point drive 5G HBB, FWA distribution and sales to ensure sales targets are met
• • Assist with the completion of tasks within allotted time frame.
• • Schedule installation with customer and review paperwork with the customers where needed
• • Educate customers on the features and functionality of installed products
• • Perform installation work (civil+ electrical) and take photos of installation
• • Test electrical equipment or systems to ensure proper functioning of routers and service
• • Maintain installation tools and equipment in safe working order.
• • Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• • Provide Reports of works done with the corresponding Time Sheet for daily submission

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

• • Minimum High School Diploma, Trade School Diploma.
• ▪ Degree in IT or Engineering (preferred)
• ▪ 1-2 years previous trade experience a plus
• ▪ Strong troubleshooting abilities
• ▪ Splicing and racking abilities

Relevant Experience:

• • Onboarding of new clients utilizing
• • Working in non-traditional spaces such as roofs or basements. Hands-on experience installing and adjusting the equipment involved is preferred

OTHER REQUIREMENTS

• • Customer focused
• ▪ Problem-solving skills
• ▪ Ability to work under tight deadlines
• ▪ Comfortable working at heights and off ladders
• ▪ A valid motorcycle or motorcar driver’s license

CLOSING DATE:

Suitable candidates requested to apply by sending through their CV’s to [email protected] Closing date for receiving applications is Monday, 21st April, 2025.

Kindly clearly indicate the role you are applying for in the subject field.

Kindly note that due to the high volume of applications received, only shortlisted candidates will be contacted. Please be sure to indicate the position you are applying for in the subject heading and remember to have all your relevant qualifications certified by ZAQA.