Job Details

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Integration Business Analyst

Hollard Insurance | Lusaka

Hollard Insurance

Innovating the future of tech solutions in Zambia.

Job Description

Hello…an exciting new opportunity has just become available in our Hollard Zambia Operations area. We are looking to recruit an Integration Business Analyst (Fixed-Term).  This role is based in Zambia, Lusaka.

*Applicants must be Zambian nationals or have legal status to work for a Zambia based company.

Hollard Zambia is on the lookout for a talented Integration Business Analyst to drive operational excellence and facilitate seamless business process integration. This will be a 6 months project based contract. As a pivotal member of our team, you will be instrumental in evaluating operational requirements, identifying opportunities for improvement, and ensuring smooth integration during our acquisition processes.

Key Responsibilities

Process Analysis:

Review and analyze current business processes within both acquiring and target companies.

Identify inefficiencies, bottlenecks, and areas ripe for improvement.

Data Gathering:

Observe workflows, read company reports, and conduct interviews with employees.

Collect relevant information to assess and enhance operational effectiveness.

Data Analysis:

Determine and apply appropriate methods for analyzing operational data.

Utilize both quantitative and qualitative techniques to evaluate performance.

Integration Planning:

Collaborate with project managers and stakeholders to plan and execute integration activities.

Ensure comprehensive migration documentation is maintained to audit data pre- and post-migration (e.g., policies, lives, premiums, financial metrics).

Align integration efforts with the overall M&A strategy.

Risk Assessment:

Assess and mitigate operational and legal risks related to process changes.

Address potential disruptions during the integration phase.

Post-Merger Support:

Assist in the transition phase by monitoring process changes and resolving issues.

Facilitate effective knowledge transfer between teams.

Product Analysis:

Analyze and review existing products from the target company, creating relevant product specification documents for system migration.

Compare target company products with those of the acquiring company, highlighting differences, gaps, and potential decisions on product cancellations, combinations, or maintenance.

Required Knowledge and Experience Minimum of 8 years of experience in a similar role.

Strong interpersonal skills with the ability to engage effectively with diverse stakeholder groups.

Excellent problem-solving skills and capability to manage multiple tasks simultaneously.

Deep understanding of local market dynamics and regulatory environments.

Proven leadership experience with managing project stakeholders.

Strategic agility and strong decision-making capabilities.

Excellent verbal and written communication skills.

Willingness to travel as needed to ensure effective execution of integration tasks.

Educational Requirements Bachelor’s degree in a business-related field. A Master’s degree in a Business-Related field is an added advantage.

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