Job Details

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Intern – Marcomms and Operations

Role Purpose

To support planning and delivery of British Council Zambia’s work in line with our strategic objectives. The role will serve to provide a highly motivated beginner/recent entrant to the workforce a learning experience that will help them build essential work skills in a dynamic organisational environment and cultivate a strong foundation for their professional life.

Role Context

The British Council is the UK’s international organisation for cultural relations and educational opportunities. Our vision is a more peaceful and prosperous world built on trust. We make a positive contribution to the UK and the countries we work with – changing lives via work in Arts and culture, English language, education. We share the best of the UK, learn from the best around the world, working with young people, influencers, future leaders, institutions across the world.

We work in over 100 countries on positive change, particularly for young people. Our work includes providing technical leadership and management of complex, multi-stakeholder programmes, forming trusted partnerships that shape new approaches to tackling profound challenges, led by local communities and informed by international best practice.

We work with our primary target of 18–35-year-olds and with constituents who have the capacity to help maximise positive outcomes for young people and the systems that support them. We partner with organisations with like vision to enhance our ability to scale and to make a difference in sustainable, meaningful ways for the long haul.

The internship is a professional development opportunity aimed at enabling a talented new entrant/recent joiner to the world of work to build a strong start to their careers and contribute to our work in a mutually beneficially way. Priority will be given to individuals with albinism or from a marginalised background who meets the essential criteria.

Main Accountabilities:

The accountabilities focus on equipping the intern to grow knowledge, skills and confidence and deliver tangible results performing the following specific functions working with and learning from more experienced colleagues.

1. Support operations and existing projects delivery

Provide administrative support to existing projects, conduct customer surveys, develop stakeholder databases, support problem solving. The learning: What to focus on in a project-mid-project -implementation phase for success.

2. Marketing and Communications (Marcomms)

Lead on social media and digital, contribute to communication activities and documents, impact stories, awareness raising, assist in drafting reports etc. The learning: How marcomms contributes to achieving strategic objectives

3.  Operations/Corporate services

Assist colleagues Equaity Diversity and Inclusion (EDI) activities, on Safeguarding and support Environmental Framework Tool (EFT) monitoring and reporting. The learning:  The vital role of support services for organisational health and performance.

All duties and responsibilities will be in line with our EDI policy, Safeguarding and other corporate policies.

Qualification Requirements

Minimum requirements:

• Must be new/recent entrant to the workforce (within the past 2 years) with a Diploma or Bachelor’s Degree in Marketing, Communications, Operations, Business administration, Computer Science or a related field.

Desirable

• Interest in education, skills, youth empowerment Commitment to learning.

Role specific knowledge and experience:

Minimum/essential

• Ability to work well with diverse groups of people.
• Resourcefulness and attention to detail.
• Constructive and results-driven approach to work.
• Ability to organise, co-ordinate, handle multiple tasks.
• Familiarity with social media platforms and digital marketing strategies is an added advantage.

Desirable

• Strong motivation to make a difference.
• Evidence of being adaptable, able to quickly build understanding in new areas.

Additional Information

Contract Duration – 12 months

Location – Zambia, Lusaka

Role holder must have existing rights to live and work in Zambia

Language requirements: Fluency in written and spoken English.

Closing Date – 1 March 2024 (Applications will close 23:59 Central Africa Time)

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email [email protected]

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.