Job Details

Job Description

Vacancy Title:
Internet Café Attendant

Location:
Town Centre, Kitwe (Applicants residing in surrounding areas such as Nkana East, Nkana West, Parklands, Twatasha, and Mwaiseni are encouraged to apply.)

Job Summary:
We are seeking a reliable, customer-friendly, and trainable Internet Café Attendant to join our team. The ideal candidate should have strong communication skills, basic knowledge of printing and photocopying services, and a positive attitude toward assisting clients. This role is ideal for someone looking to grow their skills in a fast-paced, digital environment.

Key Responsibilities:

Welcome and assist customers with internet, printing, photocopying, and scanning services

Operate and maintain printing and photocopying machines

Ensure cleanliness and organization of the internet café

Monitor equipment usage and report any issues

Provide excellent customer service and support

Perform basic troubleshooting and escalate technical issues when necessary

Qualifications & Requirements:

Grade 12 certificate (minimum)

Certificate in Information Technology or related field is an added advantage

Ability to speak fluent English and at least one local language

Basic knowledge of computer operation, printing, and photocopying

• Honest, smart, sharp, and willing to learn
• Good interpersonal and communication skills
• Must live within or near Kitwe Town Centre
• Skills and Attributes:
• Customer service-oriented
• Fast learner and trainable
• Detail-oriented and organized
• Honest and dependable
• Technically inclined

Working Hours:
8 hours per day (Monday to Friday)

Experience Level:
No prior experience required