Job Description
        
 
  
  
  
   
    
     Job Title : It Support Intern
    
   
  
  
   
    
     Job Location : Woodlands, Lusaka
    
   
  
  
   
    
     Company : Adsum Limited
    
   
  
  
   
    
     Job Description :
    
   
  
  
  
  
   
    IT support technicians may do some or all of the following:
   
  
  
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     identify and solve computer software, hardware problems.
    
   
 
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     analyze user problems and suggest how to prevent future problems.
    
   
 
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     assemble, install and test computer software, networks and servers.
    
   
 
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     update and repair equipment
    
   
 
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     keep records of software and equipment.
    
   
 
  
  
  
  
   
    
     Skills and knowledge
    
   
  
  
   
    IT helpdesk/support technicians need to have knowledge of:
   
  
  
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     computer hardware, software, networks and websites
    
   
 
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     the latest developments in information technology.
    
   
 
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     Strong knowledge of Windows Servers Systems, Windows AD Domains and Microsoft 365
    
   
 
  
  
  
  
   
    
     Working conditions
    
   
  
  
   
    IT helpdesk/support technicians:
   
  
  
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     usually work regular business hours, although they may need to work overtime or be on call
    
   
 
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     usually work in offices, call centers, computer rooms or at their clients’ workplaces
    
   
 
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     may work in stressful conditions because they have to work to short deadlines, and fix faults quickly.
    
   
 
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     Will involve on-site and remote support of multiple clients
    
   
 
  
  
   
    
     Minimum requirements:
    
   
  
  
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     G12 certificate
    
   
 
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     An ICT qualification
    
   
 
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     Valid Driver’s license, copy must be submitted with application, will NOT be considered otherwise.
    
   
 
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     Ability to work with clients.
    
   
 
  
  
   
    
     How to apply : Send application to
    
    
     
      
       
        [email protected]
       
      
     
    
   
  
  
   
    
     Closing Date : 30
    
    
     
      th
     
    
    
     May 2025