Download the Jobs App
Job Description:
OneZambia is seeking an IT Support Specialist to provide technical support and resolve IT-related issues. The IT Support Specialist will assist users with hardware, software, and network problems, ensuring minimal disruption to operations.
Key Responsibilities:
-
Provide technical support for hardware, software, and network issues
-
Troubleshoot and resolve IT problems in a timely manner
-
Install, configure, and maintain IT equipment and software
-
Document and track support requests and solutions
-
Assist with IT training and user support
Requirements:
-
Bachelor’s degree in Information Technology, Computer Science, or related field
-
Proven experience as an IT Support Specialist or similar role
-
Strong troubleshooting and technical support skills
-
Excellent communication and customer service abilities
-
Proficiency in IT support tools and MS Office
