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Purpose
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The incumbent will be responsible for business development, recruitment and management of new & existing customers, customer service and achieving the set sales targets.
Key responsibilities
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Oversee a portfolio of assigned customers and develop new business from existing clients ensuring to derive maximum value from existing business
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Focus on LSD and Petrol Sales through large nos. of Fleet by making strategic tie ups.
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Focus on cross sales for Lubricants, Tyres, Battery apart from regular Fuel sales with new and existing Fleet customers.
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Build and maintain effective relationship with key and potential clients, interacting with business partners and provide expert knowledge and support to ensure operational excellence and standard application of operating standards.
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Participate in negotiations with existing and potential fleet clients, drafts and manage the contracts.
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Drive sales performance through implementation of sales and marketing initiatives to achieve targets
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Manage Lubricants, Fuel and LPG supply chain interface.
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Plan and deliver the plan including income, cash flow, acceptable loss percentage and other financial and non-financial targets among other key duties
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Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business.
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Ensure compliance to credit policy by clients
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Provide professional advisory services to clients ensuring that the Company’s corporate image is maintained.
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Provide the Company with marketing/sales intelligence related to own area of responsibility and help the Company performance
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Key player in budgeting and sales volume planning, tracking and reporting, compile relevant reports for management use
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Understand the market and competitor positioning in the Zambian market and keep updated records of market size
Education, Experience and Skills Requirements
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University Degree in Engineering, Marketing or Business Administration or equivalent,
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Must have a Grade 12 School Certificate
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Extensive working experience in similar roles at sales management level in a highly competitive sales environment, of which oil/petroleum are preferred
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Excellent multiple stake holders & customer Relationship Management (CRM), with ability to establish adequate personal and professional relationships
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Must have a proven track record in key account management and retail business for both fuel and non-fuel business.
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Should possess high level of analytical, negotiation, communication, interpersonal and entrepreneurial skills.
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Must be Computer literate and knowledgeable in usage of Microsoft office application packages, experience with Tally will be an added advantage
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Ability to work under pressure, independently and in a team
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Customer Service Oriented.
Interested persons should send CV and Cover letters only in word or PDF format to [email protected] by 17 January 2024.
