Job Details

Job Description

Purpose

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The incumbent will be responsible for business development, recruitment and management of new & existing customers, customer service and achieving the set sales targets.

Key responsibilities

• Oversee a portfolio of assigned customers and develop new business from existing clients ensuring to derive maximum value from existing business
• Focus on LSD and Petrol Sales through large nos. of Fleet by making strategic tie ups.
• Focus on cross sales for Lubricants, Tyres, Battery apart from regular Fuel sales with new and existing Fleet customers.
• Build and maintain effective relationship with key and potential clients, interacting with business partners and provide expert knowledge and support to ensure operational excellence and standard application of operating standards.
• Participate in negotiations with existing and potential fleet clients, drafts and manage the contracts.
• Drive sales performance through implementation of sales and marketing initiatives to achieve targets
• Manage Lubricants, Fuel and LPG supply chain interface.
• Plan and deliver the plan including income, cash flow, acceptable loss percentage and other financial and non-financial targets among other key duties
• Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business.
• Ensure compliance to credit policy by clients
• Provide professional advisory services to clients ensuring that the Company’s corporate image is maintained.
• Provide the Company with marketing/sales intelligence related to own area of responsibility and help the Company performance
• Key player in budgeting and sales volume planning, tracking and reporting, compile relevant reports for management use
• Understand the market and competitor positioning in the Zambian market and keep updated records of market size

Education, Experience and Skills Requirements

• University Degree in Engineering, Marketing or Business Administration or equivalent,
• Must have a Grade 12 School Certificate
• Extensive working experience in similar roles at sales management level in a highly competitive sales environment, of which oil/petroleum are preferred
• Excellent multiple stake holders & customer Relationship Management (CRM), with ability to establish adequate personal and professional relationships
• Must have a proven track record in key account management and retail business for both fuel and non-fuel business.
• Should possess high level of analytical, negotiation, communication, interpersonal and entrepreneurial skills.
• Must be Computer literate and knowledgeable in usage of Microsoft office application packages, experience with Tally will be an added advantage
• Ability to work under pressure, independently and in a team
• Customer Service Oriented.

Interested persons should send CV and Cover letters only in word or PDF format to [email protected] by 17 January 2024.