Job Details

Job Title: KYC Intern (x5)

• Assist in onboarding new clients in line with KYC requirements.
• Help maintain strong relationships with clients to support retention.

• Accurately input and manage client information in the system.
• Ensure completeness and accuracy of all documentation.

• Support verification of client identities, addresses, and business activities.
• Assist in screening clients for regulatory and reputational risks.

• Track repayments and flag potential risks.
• Participate in field-based assessments of client creditworthiness.

• Contribute to analyzing loan books for performance trends and risk indicators.
• Help compile reports for internal decision-making.

• Support market surveys and research activities.
• Interpret and apply findings to improve product offerings or outreach.

• Assist in contacting clients with overdue accounts.
• Document collection efforts and provide follow-up support.

• Identify new leads and business opportunities in the field.
• Assist in execution of promotional strategies and campaigns.

• Participate in marketing activities to promote Malu Capital’s financial services.
• Help explain product features and benefits to potential clients.
• Support sales conversions by guiding clients through the application process.

• Diploma or Degree in Business Administration, Banking & Finance, Economics, or related field.
• Computer Literate
• Excellent interpersonal and communication skills.
• Basic understanding of KYC, credit appraisal, and sales.
• Strong data entry and analysis skills.
• Self-motivated, adaptable, and eager to learn.

• Exposure to professional microfinance operations.
• Mentorship and skills development in compliance, credit, and marketing.
• A chance to be considered for future full-time positions based on performance.