Job Details

Job Description

ZAMBIA TOURISM AGENCY

EMPLOYMENT OPPORTUNITIES

The Zambia Tourism Agency (ZTA) is a Statutory Body established under the Tourism and Hospitality Act No. 13 of 2015. The Act mandates the Zambia Tourism Agency to effectively market and promote Zambia as a tourism and travel destination of choice and to regulate the tourism industry.

VACANCIES

The Zambia Tourism Agency wishes to invite suitably qualified and experienced Zambian nationals to fill the following vacant positions:

1. LEGAL COUNSEL/BOARD SECRETARY (1 POSITION)

Reporting to the Chief Executive Officer, the Legal Counsel/Board Secretary will provide secretarial services to the ZTA Board, provide legal advice, counsel and efficient and effective legal advisory services to the ZTA management and the Board.

Principle Accountabilities:

• Manage the preparation of annual work plans and budgets for the Department and facilitate smooth execution of the activities;
• Coordinate and manage Board secretarial functions of the Agency;
• Provide advice to management and the Board on good corporate governance and recommends appropriate policies and practices that support it.
• Provide the Board and Management with legal opinions on any matter of policy in the Agency to ensure legal tenability of such policies, or influence amendments to relevant legislation to allow for the implementation of those policies.
• Ensure the legal compliance of the activities of the Agency with national and international relevant regulations;
• Coordinate the archiving of legal documents such as contracts/agreements, judgements, instructions and memoranda of understanding concerning the Agency;
• Coordinate the preparation of judicial or extra judicial legal actions on behalf of the Agency;
• Liaise with lawyers and principle state attorneys on judgements concerning the activities of the Agency;
• Responsible for monitoring and updating the Chief Executive Officer and the Senior Management team of the Agency on relevant domestic and international legal innovations involving Zambia and the international community;
• Assist in interpreting key statute such as the Tourism and Hospitality Act, Regulations and other pieces of key legislation, which have a bearing on carrying out the Agency’s mandate in order to ensure that the Agency acts within the law;
• Obtain legal opinion or guidance from the Ministry of Justice on important issues of law;
• Identify potential changes to the Tourism and Hospitality Act and manages the legal reform process and the introduction of new legislative measures aimed at improving the business environment in the tourism industry;
• Draft and peruse legal documents, statutory instruments, Cabinet memoranda, contracts and agreements, pleadings, affidavits, deeds, leases and applications of diverse in order to safeguard the Agency’s interests and ensure that they are efficiently and effectively executed;
• Attend to matters before the courts of law on behalf of the Agency;
• Take part in negotiations in matters concerning the Agency that will ultimately be reduced into writing as agreements;
• Manage the preparation of periodic and adhoc reports on cases and other legal matters that have a bearing on the Agency;
• Supervise and review the performance of subordinates to ensure effective execution of work plans and related activities in key result areas;
• Perform any other duties as assigned by the Chief Executive Officer from time to time.

Qualifications and Personal attributes:

• Full Form V/Grade 12 School Certificate.
• Bachelor of Laws Degree (LLB)
• Master’s Degree as added advantage.
• Advocate of the High Court of Zambia
• Member of LAZ
• 8 years’ work experience, 4 years of which must be at management level.
• Knowledge of public and administrative law, corporate law, contracts and intellectual property regulation;
• Proven legal analytical and transactional ability Able to write technical and analytical reports.
• Computer literate.
• Interpersonal skills.

2. QUALITY ASSURANCE MANAGER (1 POSITION)

Reporting to the Chief Standards Officer, the Quality Assurance Manager will manage the development and review of minimum requirements, Tourism and Hospitality Standards in order to make Zambia a more tourism competitive destination.

Principle Accountabilities:

• Manages periodically the development and review of minimum requirements, Tourism and Hospitality Standards in order to ensure compliance and competitiveness in the industry
• Manages regularly the conduct of inspections of tourism enterprises in order to ensure compliance to standards and requirements
• Manages periodically the classification and grading of accommodation establishments in order to ensure uniformity within each category and cater for different segments in the market
• Manages regularly the development, maintenance and publishing of tourism enterprises register in order to facilitate efficient storage and retrieval of information
• Manages regularly tourism standards capacity building programmes in order to ensure adherence to standards
• Ensures the implementation of performance management policy in order to monitor, evaluate and enhance performance of staff
• Ensures effective management of human, financial and other resources in order to facilitate achievement of set objectives.

Qualifications and Personal attributes:

• Full Grade 12 School Certificate
• BA in Social Sciences or equivalent
• Master’s Degree in Tourism/Hospitality Management or equivalent as added advantage
• 6 years’ work experience
• Able to write technical and analytical reports
• Able to communicate effectively in English
• Computer literate
• Interpersonal skills
• Research skills

Method of Application

Should you closely fit the above requirements and are interested in the position, kindly send your detailed CV and copies of educational and professional certificates (clearly stating in the e-mail subject line the POSITION you are applying for) to: [email protected] . NOTE: Physical applications will not be considered. Deadline for receiving applications is 20th June 2025 .