Job Details

Job Description

LanjiZ Management Consultants assists Corporate Clients to scale-up by concentrating on their core businesses and leave the management of Resources to us! Our services include Recruitment, Training (L&D), Advisory Services and Business Process Outsourcing.

Our client – a Micro Finance Lending Institution seeks the services of a self-driven Loan Officer  (Junior Officer). The Loan Officer will be required to carry out the following but not limited to:

Duties:

• Solicit clients from anywhere in Zambia.
• Maintain and monitor performance of each loan under their custodianship.
• Monitor accounts for missed payments and initiate follow-ups.
• Ensure accurate records of communication and payment activity.
• Present clients’ applications with correct information.
• Guide and prepare clients when making an application.

Requirements:

• Diploma and at least a college certificate in business or a related field preferred.
• Experience in debt collection or customer service.
• Strong negotiation and communication skills.
• Ability to handle sensitive financial information confidentially.
• Excellent organizational skills and attention to detail.
• Familiarity with Microsoft Office and debt collection software

If you meet the criteria, please share your CV clearly indicating the position title in the subject line.