Job Details

Job Description

AGL (Africa Global Logistics) is the reference multimodal logistics operator (port, logistics, sea and rail) in Africa.

The company is now part of the MSC Group, a leading shipping and logistics group. Having developed its expertise over more than a century and with more than 23,000 employees working in 49 countries, AGL provides its African and global customers with global, customized and innovative logistics solutions, with the goal of contributing in a sustainable way to the transformations of Africa. AGL is also present in Haiti and Timor.

AGL Zambia Limited is pleased to announce an incredibly exciting opportunity to join the Transport department at our Lusaka Head Office as Logistics Controller.

How You Will Impact AGL Zambia Ltd.

Under the supervision of the Transport Manager you will assist with coordinating and monitoring operations in transport department through the following functions and responsibilities.

• Responsible for the activities associated with the transportation of products from suppliers into the network.
• Optimizing transport planning in the most efficient way for customer and stakeholders
• Maintaining proper and accurate Pre-Shipment and Post-Shipment Administration
• Tracking and Tracing
• Supervising the collection and submission of Proof of Delivery for Transporters
• Handling Over, short, and damaged shipment issue
• Evaluating, recording, and responding to additional/special service requests (i.e. lift-gate, inside delivery, etc.)
• Working with transportation providers and freight payment team to ensure proper accessorial cost and flows
• Handle damage and loss claims
• Assisting in troubleshooting and resolving safety, service, and operational issues
• Ensuring correct estimates in transport planning system
• Meet on time delivery (OTD) requirements and follow on discrepancies with suppliers and Customer Service
• Stakeholder management; adequately and proactively inform customer service departments, global service centers and suppliers.