Job Details

Job Description

Position Title: Manager – Corporate Communication and Stakeholder Engagement
Department: Corporate Communication
Reports To: Chief Executive Officer
Location: Lusaka – Zambia

1. Job Purpose

The Manager shall lead the Association’s corporate communication and stakeholder engagement role. S/he shall be responsible for implementing corporate communication and stakeholder management strategies for the Association to ensure a unified consistent and positive messages that define and promote the corporate identity and mission of the Association. S/he shall assist in establishing and maintaining collaborations for the shared aspirations with like minded entities including revenue mobilization.

Job Duties and Responsibilities
Duties and responsibilities at this grade entail:-

Strategic Communication:

• • Develop and implement comprehensive corporate communication strategies to promote the Association’s vision, mission and objectives.
  • Ensure consistency and alignment of all internal and external communications with the Association’s brand and values.
  • Oversee the creation and dissemination of press releases, newsletters, annual reports, and other communication materials.

Stakeholder Engagement:

• • Lead stakeholder engagement initiatives to build and maintain strong relationships with key stakeholders, including members, partners, government agencies, and the public.
  • Develop and execute strategies to enhance stakeholder collaboration and support for the Association’s activities and objectives.
  • Organize and manage stakeholder events, workshops, and forums to facilitate dialogue and information exchange.

Media Relations:

• • Act as the primary point of contact for media inquiries and manage media relations to ensure positive coverage of the Association.
  • Develop and maintain relationships with journalists, editors, and other media professionals.
  • Prepare and coordinate responses to media inquiries, including interviews, press conferences, and media statements.

Brand Management:

• • Oversee the development and maintenance of the Association’s brand identity, ensuring consistent use of logos, colors, and messaging across all platforms.
  • Monitor and manage the Association’s public image and reputation.
  • Implement brand awareness campaigns and initiatives to enhance the Association’s visibility and recognition.

Digital Communication:

• • Manage the Association’s digital communication channels, including the website, social media platforms, and email newsletters.
  • Develop and implement digital marketing strategies to increase online engagement and reach.
  • Analyze and report on digital communication metrics to assess effectiveness and identify areas for improvement.

Content Development:

• • Oversee the creation of high-quality content for various communication channels, including articles, blogs, videos, and infographics.
  • Ensure all content is accurate, engaging, and aligned with the Association’s messaging and goals.
  • Collaborate with other departments to gather information and develop relevant

Revenue Mobilization:

• • Assist in identifying and pursuing revenue mobilization opportunities through partnerships and collaborations.
  • Develop communication strategies to support fundraising and revenue-generating initiatives.
  • Prepare proposals and presentations to attract and secure funding from potential partners and donors.

Crisis Communication:

• • Develop and implement crisis communication plans to manage and mitigate potential risks to the Association’s reputation.
  • Act as the primary spokesperson during crisis situations, providing timely and accurate information to stakeholders and the media.
  • Coordinate with internal teams to ensure a unified response during crises.

Risk Management, Research and feedback reporting

• • Undertake management of strategic corporate communication and stakeholder risks.
  • Develop appropriate public feedback mechanisms;
  • Undertake research to advance the role of the association

Qualifications:

• Minimum of 10 years overall, which should include a minimum of 6 – 8 years recognised experience in a communication role within the public sector environment.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, a Master’s degree in a related area of study will be an added advantage.

• Fluency in spoken and written English and French. Knowledge of Portuguese will be an added advantage.

• Proven track record of developing and implementing successful communication strategies.
• Strong understanding of media relations, digital communication, and brand management.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
• Experience in managing social media platforms and digital marketing campaigns.
• Ability to work under pressure and manage multiple projects simultaneously.
• Strong organizational and project management skills.
• Experience in revenue mobilization and fundraising is a plus.

Competencies:

• Strategic Thinking
• Leadership and Team Management
• Creativity and Innovation
• Negotiation and Persuasion
• Analytical and Problem-Solving Skills
• Attention to Detail
• Adaptability and Flexibility
• Integrity and Professionalism
• Shown merit and ability as reflected in work performance and results.
• Willingness and ability to work in/from any location in Africa.
• Willingness and ability to travel extensively.
• Cultural diversity awareness.
• Ethical
• Neutral | Independent
• Diplomatic | Flexible
• Excellent project management skills
• Adaptable – able to respond effectively to a VUCA environment.

Application Process
Interested candidates should submit their resume, cover letter, and any relevant certifications to [email protected] by 05.00 PM (CAT) on 5th July 2024 . Kindly ensure that you utilize/ quote the “job title” as the subject of your email when submitting your application for the position.

The Association is an equal opportunity employer and encourages applications from all qualified individuals and does not charge for its recruitment related services.