Job Details

Job Description

The North Western Water Supply and Sanitation Company Limited (NWWSSCL) is a
commercial utility, providing water and sanitation services in the North – Western
Province. The Company has a vision of “striving for excellence in water supply and
sanitation”. It is value driven and performance oriented and since inception in the year
2000 it has been among the top performing utilities. The Company operates in Eight (8)
Districts; Solwezi, Mwinilunga, Kasempa, Mufumbwe, Manyinga, Kabompo, Zambezi and
Chavuma. The Company envisioned to take over the provision of water and sanitation
services in the newly created districts of Mushindamo, Kalumbila and Ikelenge.
NWWSSCL is an equal opportunity employer and now seeks to recruit high profile, selfmotivated, innovative, honest, committed, adequately qualified and appropriately
experienced person to fill the vacant position of Manager Human Resource and
Administration on a fixed term contract of three (3) years.

1. REPORTING LINE: MANAGING DIRECTOR
2. JOB PURPOSE
The Manager Human Resource and Administration will be responsible for day to day
management of human capital, employee relations and development functions in order to
promote productivity and sound industrial relations in the Company.
North Western Water Supply and Sanitation Company Limited
Striving for excellence in water supply and sanitation

3. MAIN DUTIES AND RESPONSIBILITIES
3.1 Provide support in the development of strategic plans for effective functioning of the
department
3.2 Provide support in the development, revision and implementation of policies,
procedures and regulations for effective functioning of the department.
3.3 Manage the maintenance and updating of Human Resource Information Module
accurately.
3.4 Timely coordinate the compilation of individual mid-year and annual performance
appraisals in the Company in order to facilitate the assessment of job performance
3.5 Manage the recruitment and placement of staff according to the Company
structure to facilitate and sustain operations.
3.6 Interpret and implement terms and conditions of service for staff.
3.7 Coordinate and implement training and development programmes for employees,
ensuring that training and capacity development programmes address employees, skills
gap.
3.8 Manage talent development processes and procedures for staff in order to have a
viable talent development plan which will meet the Company’s current and future business
models.
3.9 Plan, organise and execute programs for induction of new members of staff.
3.10 Promote good industrial relations in the Company through professional and
effective interpretation of Human Resource policies, collective agreements and general
conditions of service and engage the union as provided for in the recognition and
collective agreement.
3.11 Manage annual processes regarding communication, reporting and analysis of
compensation programs for both contractual and permanent and pensionable.
3.12 Administration of disciplinary cases and investigate any grievances by employees
and take necessary action to address these in close liaison with respective line managers
and Manager Human Resource and Administration to ensure compliance in line with the
rules of natural justice is applied.
3.13 Manage contracts for service provision such as security, cleaning and insurance
policies.
3.14 Oversee staff welfare through effective coordination of medical schemes including
NHIMA, staff funerals and providing a conducive working environment.

4. Knowledge and Skill Requirements
4.1 Minimum Academic qualifications
Grade Twelve (12) Form Five (05) with Five “O” Credits including Mathematics and
English Language.
4.2 Minimum Vocational/Professional qualifications
Degree in Human Resource Management, Business Administration (bias in HR) or Public
Administration or any other relevant related field from a recognised Institution.
Master’s Degree in Human Resource Management, Business Administration (bias in HR)
or Public Administration or any other relevant qualification at post graduate will be an
added advantage.
Member of the Zambia Institute of Human Resources and Management (ZIHRM) with a
valid practicing licence.
4.3 Minimum relevant work experience.
Minimum 5 years post qualification experience in a reputable organisation of which 3
years at Senior Management.
4.4 Required competencies/Personal qualities Project Management: Professional Certificate
Confidentiality
Strategic/Business planning skills
Highly developed leadership and management skills
High analytical Skills
Steady and be able to work under pressure
Leadership and integrity
Adaptability, flexibility and mobility.

Applications accompanied by copies of Academic and Professional Certificates, updated
Curriculum Vitae, day time contact telephone number(s) and three traceable referees
should reach the undersigned not later than 15th March, 2024
Please note that only short-listed candidates will be contacted.
The Managing Director
North Western Water Supply and Sanitation Company Limited
MEMA House, Mwanawasa Street
P O Box 110184
SOLWEZI