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Manager ICT

Zambia Medicines and Medical Supplies Agency (Zammsa) | Lusaka

Zambia Medicines and Medical Supplies Agency (Zammsa)

Innovating the future of tech solutions in Zambia.

Job Description

EMPLOYMENT OPPORTUNITY

Zambia Medicines and Medical Supplies Agency is a statutory government agency established by
the ZAMMSA Act No. 9 of 2019. It is charged broadly with three major responsibilities which
include:
▪ Procurement of medicines and medical supplies
▪ Storage of medicines and medical supplies
▪ Distribution of medicines and medical supplies to all public health facilities in Zambia.

The Vision of ZAMMSA is to be a world-class supply chain of essential medicines and
medical supplies for a healthy and productive Nation.

To enhance our services, we are seeking to employ for the following positions:

9. MANAGER – ICT (01)

Main Job Purpose
To manage the provision of ICT services to facilitate the effective and efficient operation of the
Agency.

Main Responsibilities:
▪ Manages and regularly supervises the design, installation, monitoring, troubleshooting,
and upgrading of networks, and security programs to facilitate smooth operation of ICT
infrastructure and ensure data integrity.
▪ Manages and effectively supervises the acquisition, configuration, installation, and
maintenance of Server Infrastructure to facilitate availability of e-services and
applications.

Vision: A world-class supply chain of essential medicines and medical supplies for a healthy and productive Nation.
Mission: To Procure, Store and distribute quality and cost effective medicines and medical supplies to all Zambians
▪ Manages and supervises the availability of disaster recovery infrastructure and
procedures to guarantee business continuity.
▪ Manages and supervises timely servicing, repair and rehabilitation of ICT infrastructure
and assets to prolong life span of the equipment and facilitate replacement.
▪ Manages and effectively supervises the design, development, acquisition, and
management of application systems to promote innovations and efficient service
delivery.
▪ Manages and supervises effectively design, development, acquisition, and management
of database systems to ensure highest levels of data security, integrity, and availability.
▪ Manages and supervises efficiently the provision of ICT Technical support to facilitate
smooth running of business.
▪ Manages and effectively supervises the development and implementation of service
level agreements with ICT providers to ensure quality ICT services.
▪ Manages and effectively supervises the development and maintenance of institutional
web applications to facilitate transactions and access to information.
▪ Manages and supervises undertakes timely implementation of performance
management systems to monitor and evaluate performance.
▪ Manages and effectively supervises the human, financial and other resources to attain
the objectives of the department.

1. Communications skills.
i. Written Skills
▪ Able to write strategic, operational, and analytical papers.
ii. Oral Skills
▪ Able to communicate fluently in English.

2. Other Skills / Attributes required.
▪ Leadership, Managerial and team building skills.
▪ Interpersonal skills
▪ Integrity and Confidentiality
▪ Tact and Diplomacy
▪ Results-oriented
▪ Approachable
▪ Analytical

3. Staff Management
▪ Supervises, coaches, motivates, trains/develops, disciplines, and appraises
performance of staff to ensure staff engagement and optimum performance.

Vision: A world-class supply chain of essential medicines and medical supplies for a healthy and productive Nation.
Mission: To Procure, Store and distribute quality and cost effective medicines and medical supplies to all Zambians
▪ Ensures delegation is conducted properly that each service allocation is
adequately managed, staffed, and resourced.

4. Academic qualification and work experience required.
▪ Full Grade 12 School Certificate
▪ Bachelor’s degree in computer science or Equivalent
▪ Minimum of 6 years’ relevant work experience in a similar role

If you fit any of the above profile, please complete the application process by clicking on the link
below not later than Friday, 1

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