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Manager Retail 038 Channels

Zamtel | Lusaka

Zamtel

Innovating the future of tech solutions in Zambia.

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Title: Manager- Retail & Channels
Closing Date: 03/07/2025
OVERALL PURPOSE
To execute the retail and distribution strategy for the mobile money business, driving customer acquisition, revenue growth, and agent/channel performance. The Retail and Channels Manager will ensure wide availability of mobile money services through a robust network of agents, merchants, and service centers, while supporting partner enablement and improving the customer experience
JOB SPECIFICATION
Minimum Qualifications: Grade 12 School Certificate, Bachelor’s degree in business, marketing or any relevant field
Professional Registration: Zambia Institute of Marketing
Minimum Experience: Minimum 3 years in 3+ years’ experience in telecoms, fintech, or FMCG, with at least 1 year in a channel/retail leadership role.
Key Skills: Proven experience in developing and implementing sales strategy

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