Job Details

Job Description

We are recruiting on behalf of our client, a reputable and fast-growing financial services and lending institution renowned for delivering innovative and client-focused credit solutions. As part of its strategic growth, our client is seeking outstanding professionals with a proven record of excellence to fill the following senior positions:

1. Senior Officer (2 Positions)
2. Human Resources Officer
3. General Manager

This is an exceptional opportunity to join a forward-thinking organization that values integrity, innovation and impact.

1. Senior Officer (2 Positions)

Role Summary

Reporting to senior management, the Senior Officers will support the delivery of lending services and ensure operational excellence and compliance.

Key Responsibilities

• Oversee day-to-day operations of lending products and services.
• Assess credit applications and ensure compliance with policies and regulations.
• Monitor portfolio performance and manage credit risk.
• Prepare operational and financial reports for management.
• Support business development initiatives and manage client relationships.
• Mentor and supervise junior staff.

Qualifications & Experience

• Minimum age 40 years.
• Bachelor’s Degree in Finance, Economics, Banking & Finance, Business Administration or a related field (Master’s an advantage).
• At least 10 years’ progressive experience in a financial lending institution.
• Strong analytical, risk assessment and leadership skills.

2. Human Resources Officer

Role Summary
The HR Officer will lead and manage the full spectrum of human resources to ensure alignment with organizational objectives.

Key Responsibilities

• Manage recruitment, onboarding, performance management, employee relations and training.
• Develop and implement HR policies and procedures compliant with labour laws.
• Maintain HR records and prepare reports for management.
• Foster a positive organisational culture and support staff development.

Qualifications & Experience

• Minimum age 40 years.
• Bachelor’s Degree in HR Management, Industrial/Organisational Psychology,
• Business Administration or related field (professional HR certification advantageous).
• Minimum 10 years’ HR experience, preferably in a financial services or lending institution.
• Strong knowledge of Zambian labour laws and HR best practices.

3. General Manager

Role Summary
The General Manager will provide strategic leadership, oversee all operations and drive sustainable growth.

Key Responsibilities

• Provide strategic leadership and oversight of the institution’s operations.
• Drive business development, market expansion and profitability.
• Ensure compliance with regulatory requirements and internal policies.
• Oversee budgeting, financial management and reporting.
• Build and maintain strong stakeholder relationships.
• Lead, motivate and develop a high-performing team.

Qualifications & Experience

• Minimum age 40 years.
• Bachelor’s Degree in Finance, Economics, Business Administration or related field (MBA preferred).
• Minimum 10 years’ senior management experience in a financial lending institution.
• Proven record of strategic planning, operational excellence and business transformation.

General Requirements for All Positions

• High ethical standards and professional integrity.
• Ability to thrive under pressure and meet deadlines.
• Strong computer literacy and familiarity with financial systems.

Why Join Our Client

• A dynamic, growth-oriented organization with a reputation for integrity and impact.
• Opportunities to influence strategy and innovation at senior level.
• A supportive environment that values professionalism, accountability and results.

Application Process

Interested candidates who meet the above criteria are invited to submit a cover letter, detailed CV and certified copies of academic and professional qualifications to [email protected] and CC [email protected], [email protected], [email protected]

Closing Date for Applications: 26th September 2025.

Only shortlisted candidates will be contacted.