Job Description
Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.
We are hiring for the following positions:
1. Branch Manager – Solwezi Mushitala
Responsibilities
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Assess local market conditions and identify current and prospective sales opportunities.
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Lead a productive environment that fosters team building, hard work and diligence.
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Maintain relationships with customers and stakeholders.
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Ability to Multitask and execute assigned tasks effectively.
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Marketing through identification of target markets.
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Handles the cases of some customer complaints which have been escalated from the consultants.
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Send monthly reports to the main branch and give updates of the business status.
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Ensure risk is minimized by imploring risk management strategies.
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Ensure high levels of customer service and sales.
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Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
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Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
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Adhere to high ethical standards, and comply with all regulations/credit policy.
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Network to improve the presence and reputation of the branch and company.
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Stay abreast of competing markets and provide reports on market movement and penetration.
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Approve loans.
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Oversee people management at the branch level.
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Perform any other duties as assigned.
Minimum Qualification and Desirable behavior
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Diploma or Degree in Banking & Finance, Business Administration, or a relevant field
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Strong organizational skills
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Ability to work independently and as part of a team
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Leadership skills
2. Client Growth Consultant – Choma, Mufulira and Monze
Responsibilities
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Ensure branch activations target is met.
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Take the leading role in direct marketing activities for the branch.
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Look out for new employer opportunities and conduct site visits when required.
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Ensure existing employer opportunities are fully optimized.
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Actively contribute to weekly marketing plans.
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Adhere to the cost per prospect guidelines.
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Make effective use of GeoRep for all marketing activities.
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Ensure all new prospects are captured on the sales pipeline.
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Ensure all prospects receive timely calls and follow-ups.
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Any other assigned duties.
Minimum Qualification and Desirable behavior
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Diploma in sales/marketing/business studies or at least 1 year experience in sales
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Knowledge of financial products and services will be a plus
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Proven experience as marketing officer or similar role
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Excellent organizational and multi-tasking skills
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Outstanding communication and interpersonal abilities
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Creativity and commercial awareness
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A team player with a customer-oriented approach
3. Loan Consultant – Chipata
Responsibilities
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The loan consultant at our Solwezi branch will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
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Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
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Checking documents, informing applicants of additional requirements and documents.
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Ensure all loans are properly documented with accurate and complete information.
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Maintaining client’s right to privacy and confidentiality throughout the loan process.
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Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
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Answering to customer questions, customer service
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Ensure conformity with credit policy
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Responsible for cash management.
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Marketing
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Ensure that clients have the right information regarding the products, promotions, and other value-added services
Minimum Qualification and Desirable behavior
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Diploma in Banking & Finance, Marketing, Business Administration, or any related field
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Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
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Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
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Excellent organization skills
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Ability to work independently as well as in a team,
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Ability to Multi-task
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Ability should be a good motivator with commendable interpersonal skills.
To apply, click the
link here
.