Job Details

Job Description

1. STORE SUPERVISOR x1

Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

Location: The role will be based in Lusaka.

The Right Fit candidate will:

• Supervise store’s/outlet’s sales performance.
• Communicate sales goals and targets.
• Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
• Lead with service vision to provide the best customer experience for Yalelo customers.
• Maximize efficient resource utilization to ensure the smooth running of store operations.
• Manage in-store service performance in line with Yalelo Values.
• Protect and manages the Yalelo retail brand and reputation.
• Lead the provision of service quality and positive customer satisfaction.
• Establish rapport and cultivates relationships with customers.

The Store Supervisor Must Have:

• Diploma In Sales and Marketing or relevant qualification (preferred).
• Grade 12 Certificate.
• 2 Years’ experience in the desired field with any added preferences such as
• certifications and affiliations.
• Customer Service Experience.
• Leadership Experience: Experience in similar position is an added advantage.
  Experience in FMCG industry is an added advantage.

2. FISH MONGER x1

Yalelo is seeking highly motivated, energetic, and hard-working individuals, with a passion for customer service to fill the position of Fish Mongers.

Location: The role will be based in Lusaka.

The Right-Fit candidates will:

Provide fish gutting and scaling services.
Merchandise stock.
Provide superior customer service.
Be actively involved in store operations from stock receipt and stock control to housekeeping and customer experience management.
Provide custodianship of the cold supply chain for our highly perishable product.
Ensure HSE guidelines are adhered to, ensuring the safety of customers.

The Fish Monger Must Have:

18+ months’ work experience (preferably in a structured environment).
Physically fit and able to carry weights in excess of 20kgs.
Ability to meet and exceed set goals.
Welcoming, and responsive to customer needs

HOW TO APPLY

Apply with your CV and application letter (only) to [email protected] ; stating which Store Location and Position you are applying for.

Remember to indicate the job title and location you are applying for in your application subject line.