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Office Administrator

NTT | Lusaka

NTT

Innovating the future of tech solutions in Zambia.

Job Description

Office Administrator in Lusaka, Zambia

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Office Administrator is responsible for assisting with the organizations’ supply chain solutions and its optimization, processes, and use of resources.

The primary objective of this role is to support the achievement of cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information).

This role actively supports the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.

What you’ll be doing

Key Responsibilities:

  • Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities.
  • Assists the flow of materials, products, services and information.
  • May interact with vendors and clients and intervene when queries from these stakeholders are escalated.
  • Remains involved with the buying process by participating in the delivery of components of the process including the final resolution of problems and queries.
  • Proactively implements the necessary processes to ensure continuous client satisfaction.
  • Works closely with internal stakeholders to assist with the creation of the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
  • Assists with any other relevant task as requested by management.

Knowledge and Attributes:

  • Display attention to detail and the ability to manage work processes.
  • Possess knowledge of supply chain processes and procedures.
  • Good client service orientation and good relationship building skills.
  • Display an analytical orientation and ability to identify mechanisms for improved service delivery.
  • Good verbal and written communication skills.
  • Possess an understanding of the client’s business needs and the associated company delivery model.

Academic Qualifications and Certifications:

  • Bachelor’s degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
  • Relevant Supply Chain and Logistics certification preferred.

Required Experience:

  • Entry level experience relevant to the field within a large scale (preferably multi- national) technology services environment.
  • Entry level experience in service delivery within a supply chain environment.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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