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Office Administrator

Zutari | Lusaka

Zutari

Innovating the future of tech solutions in Zambia.

Job Description

Job description

Description

Zutari: Co-creating an engineered impact.

Zutari is a well-established, management-owned engineering firm with over 90 years’ experience. As human-centered engineering consultants and advisors, we are trusted by our clients, business partners, communities and other stakeholders across Africa.

We co-create engineering solutions that have a positive impact and improve people’s lives. Zutari values inclusion and recognizes the importance of a diverse, talented workforce, believing that people need other people to succeed.

What kind of talent do we pursue?

We employ people with the right attitude and a positive mindset, who are motivated by doing the right thing, getting things done and share a sense of urgency. People who have an impact in our teams and broader community. People who think differently and connect with those around them to co-create new opportunities and leave a meaningful legacy.

Role responsibilities:

  • Administrative Oversight: Manage day-to-day office operations to ensure a smooth and efficient workflow. This includes organizing office layout, overseeing maintenance, and ensuring a tidy and professional office environment.
  • Team Coordination and Support: Act as the primary point of contact for employees, providing administrative support and facilitating communication among teams. Schedule and coordinate meetings, and appointments, and manage office calendars.
  • Inventory and Supplies Management: Monitor and maintain office supplies inventory, placing orders as needed to prevent shortages. Coordinate with suppliers and vendors to ensure timely deliveries and cost-effective purchasing.
  • Facilities Management: Oversee maintenance and repair of office equipment, liaise with building management, and manage any office-related upgrades or renovations. Ensure all facilities comply with health and safety standards.
  • Event and Meeting Coordination: Organize and coordinate office events, meetings, and workshops. This includes handling logistics, arranging catering if necessary, and ensuring all participants have the required information.
  • Compliance and Documentation: Maintain office policies and procedures, ensuring compliance with company standards. Keep accurate records, handle confidential information responsibly, and maintain office-related documentation.
  • IT and Equipment Management: Coordinate with IT support to resolve any technical issues, manage office equipment, and ensure that employees have access to necessary technology.

Minimum requirements:

  • Education: Bachelor’s degree in Business Administration or similar, Office Management, or a related field. Equivalent experience may also be considered in place of formal education.
  • Experience: At least 3–5 years of proven experience in office management, administrative support, or a related role. Experience in managing office operations and facilities is preferred.
  • Organizational Skills: Strong organizational and multitasking abilities, with attention to detail and the capacity to prioritize tasks in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate with team members, vendors, and clients at all levels.
  • Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
  • Problem-Solving Abilities: Ability to anticipate needs, proactively resolve issues, and adapt to changing situations. Strong troubleshooting skills for managing office-related challenges.
  • Interpersonal Skills: Ability to build and maintain positive relationships with employees, vendors, and stakeholders. Strong customer service orientation.
  • Time Management: Capable of handling multiple priorities, meeting deadlines, and ensuring projects are completed on time.
  • Professionalism and Discretion: Demonstrates a high level of professionalism and discretion, particularly when handling confidential or sensitive information.
  • Health and Safety Awareness: Familiarity with office health and safety regulations and protocols.

We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment and work towards eliminating all forms of unlawful discrimination in our employment practices.

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