Job Description
Job Title
: Operations Coordinator – Carrier Transportation Company
Job Location:
Ndola
Company Name:
Set Focus Transport
Job Description:
We are seeking a detail-oriented and proactive Operations Coordinator to join our growing team at a leading carrier transportation company. The ideal candidate will ensure operational excellence by overseeing the accuracy of data and financial reporting, coordinating follow-up on key tasks, and maintaining effective communication with clients. This is a pivotal role that bridges the gap between operations and client service, contributing to the smooth and efficient functioning of our transportation processes.
Responsibilities:
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Data Oversight: Ensure all operational and financial data is recorded accurately, collaborating with internal teams to verify and maintain records.
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Task Coordination: Follow up on assigned tasks across teams to ensure timely and successful completion, acting as a point of accountability.
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Client Communication: Maintain regular and professional communication with clients, providing updates and addressing inquiries to ensure satisfaction.
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Process Improvement: Identify areas for streamlining processes and contribute to the development of more efficient workflows.
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Reporting: Review and assist with generating reports to support operational decision-making and ensure compliance with company standards.
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Problem Resolution: Proactively address minor operational issues and escalate more complex challenges to the appropriate teams or leadership.
Qualification & Experience Required:
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Excellent organizational and multitasking skills, with attention to detail.
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Strong communication skills, both verbal and written, for effective collaboration with clients and internal teams.
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Ability to manage priorities and meet deadlines in a fast-paced environment.
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Proficiency in using business tools such as Microsoft Office Suite (Excel, Word) and CRM systems (preferred).
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Experience in transportation, logistics, or operations coordination is a plus.
How To Apply:
[email protected]
+260 96 600 5071
Closing Date:
14
th
of December 2024