Operations Coordinator at Set Focus Transport

Job Description

Job Title : Operations Coordinator – Carrier Transportation Company

Job Location: Ndola

Company Name: Set Focus Transport

Job Description:

We are seeking a detail-oriented and proactive Operations Coordinator to join our growing team at a leading carrier transportation company. The ideal candidate will ensure operational excellence by overseeing the accuracy of data and financial reporting, coordinating follow-up on key tasks, and maintaining effective communication with clients. This is a pivotal role that bridges the gap between operations and client service, contributing to the smooth and efficient functioning of our transportation processes.

Responsibilities:

Data Oversight: Ensure all operational and financial data is recorded accurately, collaborating with internal teams to verify and maintain records.
Task Coordination: Follow up on assigned tasks across teams to ensure timely and successful completion, acting as a point of accountability.
Client Communication: Maintain regular and professional communication with clients, providing updates and addressing inquiries to ensure satisfaction.
Process Improvement: Identify areas for streamlining processes and contribute to the development of more efficient workflows.
Reporting: Review and assist with generating reports to support operational decision-making and ensure compliance with company standards.
Problem Resolution: Proactively address minor operational issues and escalate more complex challenges to the appropriate teams or leadership.

Qualification & Experience Required:

Excellent organizational and multitasking skills, with attention to detail.
Strong communication skills, both verbal and written, for effective collaboration with clients and internal teams.
Ability to manage priorities and meet deadlines in a fast-paced environment.
Proficiency in using business tools such as Microsoft Office Suite (Excel, Word) and CRM systems (preferred).
Experience in transportation, logistics, or operations coordination is a plus.

How To Apply: [email protected] +260 96 600 5071

Closing Date: 14 ^th of December 2024