Job Description
Job Overview
We are seeking a dynamic Business Operations Lead to steer and optimize cross-functional operations, drive strategic growth initiatives, and support investor and partner engagement. The ideal candidate will bring experience in managing early-stage or growth-phase organizations, with a passion for using technology—including artificial intelligence—to streamline operations and enable scale.
Key Responsibilities
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Develop and execute strategic plans aligned with company objectives
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Monitor performance across internal business units and ensure operational efficiency
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Oversee product and revenue portfolio growth, collaboration and
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Manage key stakeholder relationships with regular reporting and communication
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Approve budgets, recruitment plans, and major operational campaigns
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Support the design and evolution of the organization’s business model
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Ensure compliance with internal policies and external regulations
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Own sales, demand generation and business acquisition strategy.
Core Skills & Knowledge Areas
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Strong strategic planning and business execution skills
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Financial analysis and budgeting expertise
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High-level team leadership and people management
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Business model innovation and operational scaling
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Clear communication and organizational alignment capabilities
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Eagle eye view for opportunity, risk and execution including attention to detail
Knowledge of AI Tools & Platforms – Required
The ideal candidate must have working knowledge of modern AI tools and platforms to support business decision-making, automation, and reporting. This includes experience using:
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AI-powered business intelligence tools (e.g., Tableau with GPT integrations, Power BI with Copilot)
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Workflow automation using tools like Zapier, ChatGPT, or other generative AI platforms
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Familiarity with AI-based CRMs and fundraising platforms
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Awareness of ethical considerations and responsible AI use in business operations
Qualifications & Experience
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Bachelor’s degree in Business Administration, Economics, or a related field (MBA preferred)
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Minimum 1- 3 years of experience in a leadership role within a startup or scale-up environment
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Self-driven learning through platforms like Coursera, edX, YouTube (e.g., strategy, finance, or data analytics)
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Demonstrated ability to work independently and lead across teams
Desired Attributes
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Entrepreneurial mindset with a growth-oriented approach
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Analytical thinker with a knack for optimizing systems
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Strong interpersonal skills and a collaborative leadership style
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Comfortable navigating ambiguity and change
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Passion for innovation, impact, and purpose-driven business
Why Apply?
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Join a fast-growing and visionary organization
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Contribute to meaningful, technology-enabled solutions for Africa
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Work alongside a purpose-driven and globally connected team
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Opportunity to shape and grow an operational model from the ground up
How to Apply
To apply, please submit your CV and a brief cover letter outlining your relevant experience and motivation for the role to:
Apply Here:
Application Deadline: 3 July 2025
Nchitonet Recruitment is proud to support inclusive hiring. Only shortlisted candidates will be contacted.