Job Details

Job Description

Are you passionate about building efficient systems and leading teams? Do you thrive in fast-paced, growing environments? Join us as we transform and modernise public transport in Zambia.

We are a growing transport company operating a fleet of buses in Zambia. We are now shifting to a scheduled, time-based bus model and are looking for a results-driven Operations Manager to lead this transformation.

Key Responsibilities
Lead the rollout of a time-based bus operation model across selected routes.
Recruit, train, and manage staff including drivers, conductors, ticket agents, and supervisors.
Develop and oversee daily operations, schedules, and route management.
Set up and monitor ticketing, cash handling, and revenue reporting systems.
Track fleet performance, maintenance schedules, and fuel efficiency.
Ensure compliance with safety, regulatory, and customer service standards.
Report on key performance indicators and contribute to growth strategy.

Qualifications & Experience
Minimum 5 years of experience in transport, logistics, operations, or a similar field.
Experience managing teams and coordinating field staff.
Strong organisational and problem-solving skills.
Familiarity with fleet management, scheduling, and revenue tracking.
Ability to lead change and implement systems from the ground up.
Diploma or degree in Business, Logistics, Transport Management, or related field is an advantage.

How to Apply
Send your CV and a cover letter explaining why you are the right fit for this role to: [email protected]
Use subject line: Operations Manager – Bus Services

Only shortlisted candidates will be contacted.