Job Details

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Operations Manager

Pact | Lusaka

Pact

Innovating the future of tech solutions in Zambia.

Job Description

Pact Seeks Highly Qualified And Accomplished Individuals For The United States Agency For International Development (USAID)/PEPFAR-funded Zambia Integrated Health HIV Activity. The Five-year Project Is Led By Pact In Partnership With Center For Infectious Diseases Research In Zambia, Circle Of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network Of Young People Living With HIV/AIDS And a US Small Business, Viamo. The Project Improves Health Outcomes Of Zambians Through Equitable Access To High-quality Health Services In The Areas Of Client-centered HIV, Tuberculosis, Maternal, Newborn And Child Health, Family Planning And Reproductive Health. It Reduced Mortality, Morbidity, And HIV Transmission For Sub-populations In Northwestern, Copperbelt, And Central Provinces. Pact Works Closely With The Zambian Ministry Of Health To Attain The Country’s Goal Of Reaching HIV Epidemic Control (95-95-95) By 2030. The Project Will Be Delivered Through Three Main Components

Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future.

Position Summary

The Operations Manager will work under the direction and guidance of the Finance Management and Operations Director (FMOD) and with technical team leads to provide the full range of administrative and operations functions in compliance with Pact and donor procedures, rules and regulations. These functions will support the USAID ZIH project headquarters in Lusaka and 3 provincial offices (Central, Copperbelt and Central Provinces), and affiliated district offices spread throughout the three provinces. S/he will supervise three provincial Fleet Supervisors, Operations and Logistics Officer (Lusaka Office and Copperbelt Provincial Office), Provincial Hub Operations and Logistics Assistants, Operations Assistant / Receptionist (Lusaka), and ensure that their respective departments meet all their obligations. S/he will ensure that contract management, security and safety are carried out effectively and efficiently in full compliance with project, Pact, and USAID policies. This is a full-time position based in Lusaka.

Key Responsibilities

Team Leadership

Fleet Management

Contract Management

Logistical and Administrative Support

Basic Requirements

Preferred Qualifications

Familiarity with USAID regulations.
Experience with projects of similar size, complexity and scope preferred.
Outstanding interpersonal skills and eager to work in a fast-paced multicultural organization.
Demonstrated experience supporting and working with program technical staff to ensure efficient utilization of resources.
Ability to communicate effectively in English, both verbally and in writing.
Exceptional computer skills, particularly in Microsoft Office applications like Excel and Word

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