People Services Coordinator at ENGIE Energy Access (Africa)

Job Description

People Services Coordinator

Posting Start Date: 9/2/25

Requisition ID: 53355

General information

Lusaka, Zambia, 10101�

FENIX INTERNATIONAL ZAMBIA LIMITED COMPANY

Junior (experience < 3 years)

Real Estate / General Services

Permanent

Full – Time

Job Title:	People Services Coordinator
Location	Zambia
Reporting line:	Head of HR and Administration
Direct Reports:	Transport Coordinator
Hay level:	14

About ENGIE Energy Access (EEA)

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.6 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

https://www.linkedin.com/company/3055106

Job Overview

The role is responsible to oversee and coordinate office facility management, and successful implementation of best practice policies and procedures for Fleet and Fixed Asset Management in ENGIE Energy Access Zambia. The role is responsible for ensuring that the general office space including services centres are in good state of repair and all maintenance works is carried out on schedule. He/she is responsible for working with Line managers to ensure a positive work environment.

Key Responsibilities

Administration

Create a positive work environment and a positive work experience for employees by ensuring facilities are properly maintained.
Organize internal events, meetings, and business travel arrangements
Serve as the main point of contact for maintenance, office improvements, mailing, shopping supplies, equipment, bills and errands
Ensure statutory regulation compliance at EEA Zambia Head office, service centres and warehouses.
Oversee the day-to-day operations of the EEA Zambia office including the management of outsourced staff i.e gardeners, cleaners, caterers etc.
Assist in monitoring, supervising, and ensuring safety measures are incorporated into all business office development.
Work in collaboration with HSSE team to ensure development and implementation of a business continuity plan.

Facilities Duties

Property Management:

Supervision of repairs and maintenance of properties
Management of all lease agreements (ensuring leases are renewed before expiry)
Supervise all maintenance and repair activities with a regular schedule of maintenance for EEA Zambia properties of operations (including the warehouse) and service centers
Safeguarding the office, entrusted with overall office security, office keys as well as management of all administrative duties such as hygiene, stationery, and welfare
Ensure buildings are appropriately inspected and licensed in accordance with local regulations as needed
Management and monitoring of fixed assets owned or leased by EEA Zambia in all locations ensuring procedures are followed for usage, and disposal of assets.

Projects:

Management of refurbishment of office space/outlets
Delivering projects within agreed defined scope/value, time, and budget.
Oversight of purchasing of equipment such as furniture, fittings, and all equipment/assets

Vendor Management:

Management of specific third-party suppliers – cleaners, air conditioning, landscaping, and gardening, office equipment, solar equipment
Management of invoice processing for rentals, applicable utilities
Supervision of outsourced security guards an act as point of contact for security vendors

Fleet Management:

Supervise the Transport Coordinator in management of the vehicle fleet at both HQ and in the field to ensure efficient and effective use of all company vehicles in line with ENGIE Energy Access Zambia policies and the Zambia Road Traffic Act
Oversee field trip bookings and stipends to ensure efficient use of field vehicles and safe travel to and from the field for team members.
Ensure all ENGIE Energy Access Zambia drivers are defensive driver, first aid and fire marshal trained.
Ensure effective planned preventative maintenance schedule be put in place for ENGIE Energy Access Zambia fleet
Exploring, identifying, and tracking areas of savings in Fleet management, including fuel management.
Ensure appropriate insurance cover is in place; and ensure timely and efficient submission of all necessary documentation for the purpose of insurance claims
Ensure efficient utilization of company transport and logistics and report all anomalies to the Head of Human Resources and Administration

Required Qualifications and Experience

Bachelor’s Degree in Business Administration or related Field.
Minimum of Five (5) years general Office Administration Experience with at least 2 years’ experience in Facilities Management.
Proficiency in MS Office and MS Excel and general data analysis skills
Clean valid driver’s license with at least 2 years Driving experience

Knowledge and skills Experience :

Ability to plan and prioritize work schedule
Excellent interpersonal and communication skills
Strong verbal and written communication, and conflict resolution skills.
Strong coaching and leadership skills, ability to motivate employees.
Strong c ritical thinking , analytical & problem-solving skills (ability to think outside the box)
Flexibility with ability to work under pressure to meet deadlines
Strong cost management and independent performance

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Business Unit: Supply & Energy Management

Division: ENGIE Energy Access

Legal Entity: FENIX INTERNATIONAL ZAMBIA LIMITED COMPANY

Professional Experience: Junior (experience < 3 years)

Education Level: Bachelor’s Degree