Personal Assistant
Tamanga Academy Book Publishing | Lusaka
Tamanga Academy Book Publishing
Innovating the future of tech solutions in Zambia.
Job Description
Personal Assistant Intern Job Ad
We are a small tech business focused on consulting, eLearning, and SAAS services. We are looking for a tech-savvy PA to help improve efficiency.
Role: Administrative
Description: the main job of the PA will be to help me manage my students and clients to ensure they have a happy, progressive, and helpful learning experience for the program they enroll in.
Work schedule: Flexible and hybrid. You don’t always have to be on-site except when the assignment requires it.
Location: Woodlands Chalala.
Primary Duties:
- Student onboarding
- Student record keeping
- Keep classroom schedule
- Actively collecting questions and feedback from students
- Keep track of student activities and progress
- Ensure student’s needs and goals are clear
- Help students meet their goals
- Keep in touch with students and ensure they have a good learning experience.
- Manage class live schedule
- Bookkeeping
- Book courier to customers who order hard copy books.
- Provide summaries and reports of activities done.
- Keep track of payments.
Secondary duties:
- Run errands
- Move with me
- Take pictures
- Journal my work and create content
- Post content that I create.
Requirements:
Google people skills
Passion for education
Interest in keeping clients happy.
Must be tech-savvy
Good at customer service
Good phone etiquette
Patient.
Qualification
Grade 12 Certificate.
Proven IT knowledge, whether from a school program or self-taught.
Demonstrated customer care KNOWLEDGE.
Tools:
Our business is a tech business. Even when you are not directly in tech, being tech-savvy is a must because we use a lot of technology. You will be required to use several tools to deliver this work. Examples:
- CRM
- Website
- Mobile App
- Email Platform
- Excel
- Other tech platforms and software you will be shown.
You don’t need to be an expert or coder. We have a team for that. Your role will be to administer using these tools. Please don’t apply if you are tech-phobic.
Application Process:
Fill in this form. Have your CV and application letter on the same page. Upload only one file.
APPLICATION LINK: https://forms.gle/D8tR1uyH7Bt7KBbY9
Don't miss out on this opportunity!