Job Details

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Product Specialist Surface

Epiroc | Chingola

Epiroc

Innovating the future of tech solutions in Zambia.

Job Description

Job description

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.

The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.

Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Mission

To promote the technical and operations support and communication flow, technical service and competence of the Surface machines. To ensure Customer Satisfaction during the contract period, through the cognizance of machine performance, and availability, including operating costs.

Core Responsibilities / Expectations

  • Installation & commissioning of surface equipment
  • Troubleshooting and technical assistance on the equipment
  • Optimize drilling application according to site environment
  • To ensure equipment performance and high equipment availability,
  • Conduct regular machine audits and inspections
  • Assist customer in schedule and preventive and back log maintenance
  • Attend breakdown calls as required
  • Assist in maintenance and critical parts planning
  • Conduct operator and maintenance staff training and evolution
  • Share best practises and assist Operator in drilling application
  • Perform RigScan on scheduled intervals
  • Build strong relationships with our customers
  • Implementation and monitoring of new technologies in area of responsibility
  • Weekly status reports
  • Suggested improvements to Epiroc and customers
  • Record keeping of implementation process with suggested improvements

Competences, Skills And Experience

  • Certificate in HER/Electrical or equivalent
  • Valid Silicosis certificate
  • Minimum 5 years of experience on surface mining equipment such as Pitvipers and DMLs.

Personality

  • Able to understand how hydraulic, pneumatics, electromechanical components and systems work.
  • Able to articulate root cause analysis & equipment failures in written reports
  • Good maintenance practices
  • Attention to detail and show a strong sense of urgency

Why should applicants choose to work in this position and within this department?

Epiroc offers extensive exposure to mining and infrastructural equipment and gives opportunities for growth in its various divisions.

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

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