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Special Hope Network | Lusaka
Innovating the future of tech solutions in Zambia.
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JOB DESCRIPTION Programs Lead for Community Outreach and Partnerships
LMA (LEAD, MANAGE, AND HOLD PEOPLE ACCOUNTABLE)
Inspire staff, provide clear direction to carry out mission and vision, allocate necessary tools and resources and opportunities for delegation for direct reports while executing the VTO, including taking clarity breaks to work “on” the ministry, and ensure staff understand organizational tools (VTO, Log Frame, their own roles and rocks)
Keep expectations clear, communicate well, and have the right meeting pulse for direct reports, use rewards and recognition to provide quick positive and corrective feedback, and reliably hold quarterly conversations
Ensure direct reports are accountable for results
Be positive and supportive of SHN decisions and expectations to be an example of a hopeful attitude
Be an example of spiritual growth by practicing personal daily habits of faithfulness. Talk about those habits when with your staff and ask them about theirs. Hold discipleship in high regard and add to Level 10s every time. Pray with your staff. Prioritize faith, yours and your staff members’.
Conduct performance evaluations on staff, and teach direct reports how to carry out fair performance evaluations for their staff and be a good example
Train staff on skills such as: bible study, leadership, management, emotional intelligence in the workplace and professionalism
RESEARCH AND DEVELOPMENT
Improve current practices of the CO program, including advocacy course materials, for optimal sustainability and effectiveness
Develop systems and processes to streamline CO program practice
Research and plan future CO program opportunities
Participate in continuing education and professional development with organizational trainer to further knowledge in special education, community engagement, and program management
STRATEGY
Consistently utilize and evaluate (Log Frame)
Initiate and set program goals and objectives based on (Log Frame)
Manage, oversee, and advance program short- and long-term goals based on scorecards and rocks
Create program summary and analysis reports for grants, Board of Directors and other use
RESOURCES AND ROADBLOCKS
Identify necessary resources and communicate needs to executive team
Assist in budget development and carry out program budget management
Identify roadblocks that cause consistent barriers to success; develop and execute a plan to remove roadblocks
Source appropriate grants and contribute to grant-writing and reporting
MONITORING AND EVALUATION
Implementing data collection plans alongside M&E Data person, identifying the key indicators to look for in all measurement tools and informing M&E Data person.
Analyzing data to identify trends and draw conclusions about the effectiveness of programs
Ensuring data collection on program implementation and outcomes to inform ongoing efforts to improve performance is collected regularly and timely.
Ensuring data collection data on client satisfaction with services or programs to determine whether they meet clients’ needs is collected regularly and timely.
Conducting research to identify community needs and emerging issues that could impact a program’s effectiveness
FAITH ACTIVE
Be an example of spiritual growth by practicing personal daily habits of faithfulness. Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time. Pray with your team. Prioritize faith, yours, and your colleagues’.
Train parents on bible study skills, discipleship skills and leadership skills when appropriate.
Participate in trainings on management skills, emotional intelligence in the workplace, bible study skills and professionalism
Be above reproach in your work ethic (virtuous, upright). You are where you say you are, you spent what you say you spent, you do what you say you will do
Maintain safe boundaries with other staff, Parents, advocates, caregivers, and children, always having another Special Hope adult with you at all times
JOB DESCRIPTION for Programs Lead- Community Outreach and Partnerships
Role #1: LMA (LEAD, MANAGE, AND HOLD PEOPLE ACCOUNTABLE)
Inspire staff, provide clear direction to carry out mission and vision, allocate necessary tools and resources and opportunities for delegation for direct reports while executing the VTO, including taking clarity breaks to work “on” the ministry, and ensure staff understand organizational tools (VTO, Log Frame, their own roles and rocks)
Keep expectations clear, communicate well, and have the right meeting pulse for direct reports, use rewards and recognition to provide quick positive and corrective feedback, and reliably hold quarterly conversations
Ensure direct reports are accountable for results
Be positive and supportive of SHN decisions and expectations to be an example of a hopeful attitude
Be an example of spiritual growth by practicing personal daily habits of faithfulness. Talk about those habits when with your staff and ask them about theirs. Hold discipleship in high regard and add to Level 10s every time. Pray with your staff. Prioritize faith, yours and your staff members’.
Conduct performance evaluations on staff, and teach direct reports how to carry out fair performance evaluations for their staff and be a good example
Train staff on skills such as: bible study, leadership, management, emotional intelligence in the workplace and professionalism
Role #2: RESEARCH AND DEVELOPMENT
Improve current practices of the CO program, including advocacy course materials, for optimal sustainability and effectiveness
Develop systems and processes to streamline CO program practice
Research and plan future CO program opportunities
Participate in continuing education and professional development with organizational trainer to further knowledge in special education, community engagement, and program management
Role #3: STRATEGY
Consistently utilize and evaluate (Log Frame)
Initiate and set program goals and objectives based on (Log Frame)
Manage, oversee, and advance program short- and long-term goals based on scorecards and rocks
Create program summary and analysis reports for grants, Board of Directors and other use
Role #4: RESOURCES AND ROADBLOCKS
Identify necessary resources and communicate needs to executive team
Assist in budget development and carry out program budget management
Identify roadblocks that cause consistent barriers to success; develop and execute a plan to remove roadblocks
Source appropriate grants and contribute to grant-writing and reporting
Role #5: MONITORING AND EVALUATION
Implementing data collection plans alongside M&E Data person, identifying the key indicators to look for in all measurement tools and informing M&E Data person.
Analyzing data to identify trends and draw conclusions about the effectiveness of programs
Ensuring data collection on program implementation and outcomes to inform ongoing efforts to improve performance is collected regularly and timely.
Ensuring data collection data on client satisfaction with services or programs to determine whether they meet clients’ needs is collected regularly and timely.
Conducting research to identify community needs and emerging issues that could impact a program’s effectiveness
FAITH ACTIVE
Be an example of spiritual growth by practicing personal daily habits of faithfulness. Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time. Pray with your team. Prioritize faith, yours, and your colleagues’.
Train parents on bible study skills, discipleship skills and leadership skills when appropriate.
Participate in trainings on management skills, emotional intelligence in the workplace, bible study skills and professionalism
Be above reproach in your work ethic (virtuous, upright). You are where you say you are, you spent what you say you spent, you do what you say you will do
Maintain safe boundaries with other staff, Parents, advocates, caregivers, and children, always having another Special Hope adult with you at all times
Don't miss out on this opportunity!