Job Description
The University of Lusaka is a prestigious institution dedicated to providing quality education and research opportunities. We are seeking a highly experienced and dedicated
Quality Assurance Officer.
Position: Quality Assurance Officer
As the Quality Assurance Officer at University of Lusaka, you will be an integral part of our Institution, responsible for developing, implementing, and maintaining the University’s quality assurance program. You will play a crucial role in ensuring our academic and administrative processes meet the highest standards of excellence.
Responsibilities:
Your responsibilities will include:
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Develop and execute a comprehensive quality assurance strategy to enhance the quality of academic programs, administrative processes, and student services.
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Collaborate with academic departments and administrative units to identify areas for improvement and implement effective solutions.
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Establish and maintain key performance indicators (KPIs) to track quality performance and drive continuous improvement.
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Oversee program accreditation and ensure compliance with regional and national accrediting bodies.
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Manage internal audits and assessments to monitor the University’s adherence to quality standards.
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Investigate and resolve quality-related issues and work closely with stakeholders to address concerns.
Qualifications:
To excel in this role, you should have the following qualifications:
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Bachelor’s degree in a relevant field. A post graduate diploma in Quality Assurance or Master’s degree is an added advantage.
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Extensive experience in quality assurance in higher education.
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Extensive experience in curricula development and review, lecturing and research.
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Strong knowledge of accreditation processes and quality assurance methodologies.
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Excellent leadership, communication, and team management skills.
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Analytical and problem-solving abilities.
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Familiarity with regulatory requirements and standards in Higher Education.
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Quality Assurance certifications are a plus.
Key Qualities and skills:
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Self-motivated and resourceful with strong intellectual ability.
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Ability to research and create new knowledge.
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Should be a goal getter and a team player.
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Must be able to work with minimum supervision.
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Must be articulate and have strong interpersonal skills.
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High level of planning and organizing skills.
An attractive and competitive package will be offered commensurate with one’s qualifications and experience.
Interested candidates should send their application letters together with copies of their educational and professional certificates, and curriculum vitae with at least three traceable referees to the undersigned, on or before 31st August, 2025.
The Registrar,
University of Lusaka,
Plot 37413,
Off Alick Nkhata Road, Mass Media,
P O Box 36711, Lusaka Zambia