Job Details

Job Description

The Receiving, Packing and Dispatch Superintendent is responsible for coordinating and supervising the dispatching and receiving of fish from harbour, packing and timely dispatch to commercial while ensuring careful handling of tools and harvest requirements. He/She is responsible for ensuring smooth operation in line with the production schedules, quality standards, and regulatory standards.

The right fit candidate will be responsible for the following duties:

• Receiving Operations
• Supervise and coordinate the receipt of fresh fish from harvest teams, ensuring correct icing and handling.
• Communicate continuously with Lake Operations on fish trailer logistics.
• Verify harvest quantities against actual stock received in Power BI or other reporting tools.
• Ensure proper offloading to prevent spillage and maintain food safety standards.
• Track daily fish volumes and identify process improvement opportunities.
• Packing Operations
• Ensure adequate availability of packaging materials to meet daily dispatch targets.
• Oversee efficient and accurate packing per specifications and quality standards.
• Monitor team performance to maintain productivity and minimise waste.
• Work closely with Quality Control to ensure hygiene, temperature, and product integrity compliance.
• Dispatch Operations
• Coordinate timely and accurate dispatch of packed fish to distribution centres.
• Verify orders, product quantities, and crate seals before dispatch.
• Ensure truck refrigeration systems and overall vehicle condition meet transport standards.
• Maintain complete and accurate dispatch records for traceability.
• Health, Safety & Environmental Management
• Ensure compliance with all HSE legislation, codes, and Yalelo’s WHS standards.
• Identify and control workplace hazards and risks through effective supervision and training.
• Ensure equipment, materials, and work areas are safe and well maintained.
• Team Management & Development
• Supervise receiving, packing, internal logistics, and dispatch teams.
• Manage attendance, shift timing, and break schedules to support operational efficiency.
• Monitor individual and team performance on material use, efficiency, and data accuracy.
• Develop and update SOPs, conduct training, and ensure team compliance.
• Hold regular performance reviews and team meetings to address improvement areas.
• Collaborate with HR on training, performance, leave, and disciplinary matters.
• Enforce full PPE compliance and promote a culture of safety and accountability.
• Manage manpower efficiently to maintain overtime below 2%

Qualifications

Qualification & Experience

• Degree in Supply Chain Management, Production Management, Food Science, Warehousing, or related field.
• Minimum 3 years’ experience in fish or food processing, with at least 2 years in a supervisory role
• Knowledge of HACCP, ISO standards, cold chain management, and food safety regulations.
• Experience managing teams in a high-volume production or logistics environment.

Must have skills

• Problem solving
• Attention to detail
• Strong Communication
• Interpersonal skills