Job Details

Job Description

JOB TITLE: Receptionist
DEPARTMENT: Front Office / Administration

Key Responsibilities

• Greet and assist clients, visitors, and suppliers with professionalism, courtesy, and efficiency.
• Manage incoming calls by answering promptly, directing queries to the appropriate departments, and maintaining a professional telephone demeanour.
• Oversee front office operations including administrative coordination, filing, and general office organisation.
• Prepare basic documents including quotations, customer order forms, reports, and formal correspondence.
• Maintain accurate and up-to-date digital and physical records for customer interactions, order logs, and internal communications.
• Coordinate interdepartmental communication and assist with scheduling or internal task follow-ups.
• Uphold strict confidentiality and professionalism in all company matters.

Qualifications, Skills & Experience

• Full Grade 12 Certificate.
• Diploma in Business Administration, Sales & Marketing, or a related field.
• A minimum of 1–2 years of experience in a receptionist, administrative, or client-facing role will be an added advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with general office technology.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities, with strong attention to detail.
• Confident, dependable, and friendly demeanour with strong interpersonal skills.
• Ability to prioritise tasks, multitask effectively, and remain composed in a dynamic environment.
• Demonstrates integrity, professionalism, and emotional intelligence in all responsibilities.

To Apply:
Qualified candidates should send their CV and cover letter to [email protected] . Please ensure the subject line reads “Application for Receptionist Position.”