Receptionist

Lusaka

Zambia

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa – even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you’ll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About the role

As a receptionist at our company, you will be the first point of contact for clients, visitors, and callers, embodying the professional image of our office. Your primary responsibilities will include warmly greeting and assisting walk-in clients and visitors, managing the switchboard with a high level of professionalism, and ensuring smooth communication across all interactions.

In addition to your front-line duties, you will support the entire team with various administrative tasks. This includes handling correspondence, scheduling appointments, and performing other general administrative duties to ensure the office operates efficiently. Your role is essential in creating a welcoming atmosphere and maintaining the organization’s professional standards.

What you will bring

• Grade 12, or equivalent.
• At least 2 years of relevant experience in an administrative or receptionist role.
• Excellent telephone etiquette and communication skills.
• Computer literacy (MS Office)
• Methodical approach to tasks and attention to detail.
• Ability to work collaboratively as part of a team.
• Ability to multitask effectively and manage multiple priorities.
• Strong interpersonal skills for engaging with clients, visitors, and team members.
• Strong administration skills.

What you will be doing

You will be responsible for the following:

• Handling front desk operations and managing incoming calls with a professional demeanor.
• Performing general administrative duties such as scheduling appointments, managing correspondence, and maintaining filing systems.
• Providing exceptional customer service to clients and visitors, resolving inquiries and issues efficiently.
• Operating office equipment, including multi-line phone systems, printers, and scanners.
• Demonstrating strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Contributing to team efforts by supporting various departments and adapting to dynamic work needs.