Job Details

Job Description

Job Advertisement
Position: Receptionist
Company: Zambia Institute of Estate Agents

About Us:
Location: Lusaka, Zambia
The Zambia Institute of Estate Agents (ZIEA) is a leading professional organization committed to advancing excellence in the estate agency industry. As a reputable institution, we play a pivotal role in shaping the future of real estate professionals in Zambia. We are currently seeking a professional and friendly Receptionist to join our team. The successful candidate will be the first point of contact for the Institute and will ensure a welcoming and efficient experience for all visitors and staff.

Position Overview:
As the Receptionist at Zambia Institute Estate Agents, you will be the first point of contact for our clients, visitors, and staff. Your role is pivotal in creating a positive and welcoming impression of our company. You will be responsible for managing the front desk operations, directing visitors to the appropriate departments, and ensuring the smooth functioning of administrative tasks. This includes handling phone calls, scheduling meetings, maintaining office cleanliness, and providing support for various clerical duties. Your professional attitude, organizational skills, and ability to multitask will contribute significantly to our office’s efficiency and our clients’ satisfaction.

Key Responsibilities:
• Greet and welcome guests upon arrival.
• Direct visitors to appropriate offices.

Prepare and serve refreshments for meetings.
• Maintain cleanliness and orderliness in the reception area, boardroom, CEO’s office, and ancillary offices.
• Handle physical and electronic mail.
Update calendars and schedule meetings.

Arrange travel and accommodation.
• Maintain an orderly filing system.
• Perform clerical duties such as photocopying, scanning, and printing.
• Perform any other duties as assigned.

Requirements and Skills:
• Diploma/Certificate in Front Office Management or Business Administration.
• Proven work experience as a receptionist.

Proficiency in Microsoft Office tools.
• Excellent written and verbal communication skills.
• Ability to multi-task effectively.
Professional attitude and experience.

How to Apply:
Interested candidates should submit their resume, a cover letter, and any relevant supporting documents to [email protected] Please include “receptionist Position [Your Full Name]” in the subject line. The deadline for applications is 29th August 2024 .