Job Details

Job Description

We are seeking a highly organized and experienced Restaurant Supervisor/Manager to oversee daily operations of both the front and back of house. The ideal candidate will have excellent leadership skills, strong knowledge of restaurant operations, and the ability to deliver a great customer experience. Good computer skills and the ability to manage administrative tasks are essential.

• Key Responsibilities:
  Supervise and coordinate daily restaurant operations (front and back of house)
  Ensure high standards of food quality, customer service, cleanliness, and safety
  Manage staff scheduling, training, and performance evaluation
  Monitor inventory levels and coordinate with suppliers for stock replenishment
  Handle customer inquiries, feedback, and complaints professionally
  Ensure compliance with health and safety regulations
  Generate daily, weekly, and monthly operational reports
  Oversee cash handling and reconcile daily sales
  Assist in budget planning, cost control, and profitability tracking
  Work with POS systems and back-office software for inventory and reporting
• Requirements:
  Proven experience as a restaurant supervisor or manager (minimum 2-3 years)
  Strong leadership and team management skills
  Solid knowledge of front-of-house and back-of-house operations
  Excellent organizational and multitasking abilities
  Good computer literacy, including proficiency in MS Office (Word, Excel) and POS/back-office systems
  Strong interpersonal and communication skills
  Ability to work flexible hours, including weekends and holidays
  Diploma or degree in Hospitality Management or a related field is an added advantage