Job Description
Job Title: Restaurant Manager
Location: Lusaka, Lusaka Province
Employment Type: Full-Time
Salary: Competitive
About Us:
Our Restaurant and Bar is a vibrant and contemporary hospitality destination offering a unique fusion of culinary excellence and an energetic bar atmosphere. With a focus on outstanding service, innovative cuisine, and a dynamic dining experience, we have established ourselves as a local favourite for both casual diners and special occasions. We pride ourselves on our welcoming environment, passionate team, and commitment to quality in everything we do
The Role:
We are seeking an experienced and enthusiastic Restaurant Manager to lead our front-of-house operations and ensure exceptional guest experiences. This is a key leadership role responsible for overseeing daily operations, managing staff, and upholding our brand standards in a fast-paced, customer-focused environment.
Key Responsibilities:
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Oversee the daily operations of the restaurant and bar, ensuring smooth and efficient service.
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Lead, train, and motivate front-of-house staff to deliver high levels of customer service.
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Manage reservations, guest relations, and customer feedback professionally and efficiently.
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Monitor inventory, ordering, and supplier relationships to ensure cost-effective procurement.
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Enforce compliance with health, safety, and licensing regulations.
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Work collaboratively with kitchen and bar teams to maintain service quality and consistency.
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Manage budgets, set sales targets, and drive performance improvements.
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Create and manage staff schedules to optimize team coverage and efficiency.
Experience & Education:
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A minimum of 3-5 years’ experience in a restaurant or hospitality management role, ideally in a high-volume or upscale dining and bar setting.
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Demonstrated success in team leadership, operational management, and customer service excellence.
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Strong financial acumen with experience in budgeting, stock control, and performance metrics.
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A diploma or degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
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Relevant certifications in food safety, first aid, or responsible alcohol service are advantageous.
About You:
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A confident, hands-on leader with a passion for hospitality and customer satisfaction.
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Excellent interpersonal and communication skills with the ability to build rapport with staff and guests.
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Organised, detail-oriented, and able to multitask effectively in a dynamic environment.
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Flexible availability, including evenings, weekends, and public holidays.
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A positive attitude, problem-solving mindset, and a genuine desire to contribute to the success of the business
How to Apply:
Please send your CV and a brief covering letter to [email protected] by 5th of June, 2025.
We welcome applications from all backgrounds and are committed to creating an inclusive workplace.