Your next big opportunity awaits
ZCCM Investments Holdings PLC | Lusaka
Innovating the future of tech solutions in Zambia.
JOB PURPOSE
To implement the company’s sales and marketing strategy and ensure that we enhance our image and brand awareness and leverage that into reliable and efficient product and service delivery translated into increased customer traffic, market share and ultimately revenues.
The Job will encompass elements of public relations in that the incumbent will be required to communicate to the general public; who the company is, who we are, what we do, why we do it, and how we make a difference.
KEY RESPONSIBILITIES
a) Planning and carrying out direct marketing and sales activities of KML’s products and services in accordance with the company’s strategic plan and agreed budgets.
b) Driving sales growth in the global markets including identification of new markets and execution of new ways to significantly grow market share.
c) Management of the sales, marketing and logistics department and achieving maximum sales revenue and volumes through correct product mix and timely execution of marketing programs.
d) Planning, organising and managing sales and marketing local and international events including expos, gemstone shows and auctions.
e) Working with sales agents to maximize sales revenue.
f) Preparing, maintaining and providing sales and marketing reports on an on-going basis.
g) Managing and controlling of the sales, marketing budget.
h) Ensuring speedy processing of export documents and delivery of products to the customers.
i) Coordinating with the Mine Manager, Product and Quality Assurance Manager on the alignment of mine production with the sales projections.
j) Undertake ongoing market research of the gemstone industry to detect market trends and related information for development of new products and strategies.
k) Make reasonable recommendations to improve sales from various potential markets.
l) Develop strong customer relationships and partnership through regular contacts and timely response to queries
m) Build KML’s corporate image and increase the company’s brand awareness.
n) Conduct product line planning and execution, including pricing strategy
o) Develop new products to meet customer requirements.
p) Updating and maintaining the company’s website and social media platforms.
q) Ensuring high customer satisfaction and undertaking constant customer liaisons.
r) Identifying training needs and provide supplemental training as needed by the sales and marketing team.
s) Perform any other duties as may be assigned by the company
Full grade 12 School certificate or equivalent. With Credits or better in Five Subjects (Mathematics & English included)
Undergraduate degree in Sales & Marketing, Business Administration or related field.
Master’s degree in business studies will be an added advantage.
Certification in Gemmology or related field.
Minimum 5 years working experience in Sales and Marketing of Gemstones.
Ability to work under minimum supervision.
Solid computer skills and awareness of web-based marketing and social media.
An aptitude for quantitative analysis, strategic and tactical thinking, and detailed planning.
Knowledge of the latest gemstone and market trends, as well as projections for the future.
Evidence of ability to innovate and implement change successfully.
Exceptional communication and presentation skills.
Able to be persuasive and procure buy-in from clients.
Driven and committed to success while maintaining integrity.
* Submission of required Qualifications, including (GCE) or Equivalent is mandatory. Failure to which, your application will not be considered . You are advised to upload your qualifications in a single file.
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