Job Description
We are seeking a highly motivated, dynamic, and customer-focused Sales Assistant to join our retail team in Ndola. The ideal candidate will have a proven track record in retail sales and customer service, strong merchandising skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
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Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
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Promote and sell products to achieve and exceed daily and monthly sales targets.
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Arrange and replenish merchandise in line with company display standards.
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Maintain cleanliness and organization within the store, including shelves and storage areas.
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Operate the Point-of-Sale (POS) system to process transactions accurately.
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Handle cash, credit card, and multi-currency transactions with integrity and precision.
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Assist in stock control, including receiving, counting, and reconciling inventory.
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Enforce store security measures to minimize stock loss and shortages.
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Participate in store promotions and marketing activities to drive sales.
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Work flexible shifts, including night shifts, weekends, and public holidays, as scheduled.
Qualifications & Experience
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Education: Minimum Grade 12 Certificate (Intermediate and above).
Experience:
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At least 2 years of experience in customer service and retail sales.
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Experience in merchandising and inventory management is essential.
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Familiarity with POS systems and electronic payment methods.
Skills & Competencies
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Strong communication and interpersonal skills.
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Sales-driven mindset with excellent persuasion and negotiation skills.
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High level of accuracy, attention to detail, and integrity in handling transactions.
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Ability to work under pressure and adapt to changing priorities.
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Problem-solving and reasoning abilities.
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Team player with a positive attitude and commitment to excellent customer service.
How to Apply
Interested candidates should send their CV to: [email protected]
Email Subject Line: Sales Assistant – Ndola