Job Details

Job Description

About Us:

NetOne Zambia is a leading IT solutions provider with over 17 years of experience, serving public and private sector clients across Zambia and Southern Africa. We offer innovative tools like Swish POS to help businesses streamline operations. We are seeking a proactive Sales Intern to support client engagement and gain hands-on experience in sales and business development.

Role Overview:

As a Sales Intern, you will closely collaborate with the Sales Manager and assigned staff to complete various tasks aimed at enhancing our client relationships, supporting sales activities, and ensuring smooth operation of our Swish POS at client locations. You will be involved in client research, sales reporting, customer support, and contributing to the continuous improvement of our sales processes and product offerings.

Key Responsibilities:

• Work closely with the sales manager or assigned staff with all tasks and client-related activities.
• Conduct client research and gather insights through client interactions.
• Attend meetings, workshops, exhibitions and events related to sales.
• Liaise with clients, vendors, and suppliers on behalf of the company’s managers.
• Update sales records and sales records.
• Perform site visits to ensure proper use of Swish POS and marketing assets.
• Provide after-sales support and assist clients with POS issues.
• Reviewing client sales performance against sales targets
• Track and report daily sales performance of Swish clients.
• Recommend strategies to improve client sales and performance.
• Support Business Development and Customer Support teams in resolving client issues.
• Ensure client documentation and contracts are complete and up-to-date.
• Help manage client relationships and escalate issues as needed.
• Maintain a log of learning and deliver updates to the line manager.

Qualifications:

• High school certificate Certificate or diploma in marketing is an added advantage.
• Sales or marketing experience is an added advantage.
• Valid driver’s license is an added advantage.
• Proficient in CRM tools with strong organizational and time management skills.
• Self-motivated, team-oriented, and able to work independently.
• Resilient under pressure and comfortable with rejection.
• Excellent interpersonal skills and a professional appearance.