Job Details

Job Description

Description:

Job Purpose

The Sales Manager will design and implement strategic sales plans to expand the customer base and ensure a strong market presence. Set sales targets and develop action plans to achieve these goals. Build and maintain strong relationships with key customers, including large fleet operators and corporate clients along the line of rail. Provide technical support and guidance to customers, ensuring they understand the benefits.

Summary of Key Responsibilities:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
  Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
  Conduct market research to identify new business opportunities and stay ahead of industry trends.
• Analyze customer needs and market conditions to develop targeted sales approaches.
• Lead, mentor, and motivate the sales team to achieve individual and collective goals
• Recruit, train, and manage sales representatives, setting objectives and monitoring performance
• Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
• Use sales analytics tools to track progress and make data-driven decisions.
• Stay updated on the latest developments in automotive bearings and oil filters, including SKFand FAG products.
• Communicate product knowledge to the sales team and customers effectively.
• Gather and analyze customer feedback to improve product offerings and customer satisfaction.
• Implement strategies to address customer concerns and enhance service quality.
• Communicate with the management. and other departments to align sales strategies with overall business goals.
• Participate in cross-functional projects to drive company-wide initiatives.
• Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Provides technical assistance to parts department employees.
• Monitors parts department employees’ payroll records.
• Coordinates a prompt, efficient and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing

Required Skills and Competences

• Good Communication Skills
• Strong leadership skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Excellent Presentation Skills
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to effectively present information to top management, public groups and/or boards of directors.

Primary Areas of Accountability: