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Sales Operations Specialist

ENGIE Energy Access | Northern | Luapula

ENGIE Energy Access

Innovating the future of tech solutions in Zambia.

Job Description

We are building a diverse and inclusive team and this opportunity is open to any qualified internal applicants. Female candidates with experience are particularly encouraged to apply for this role.

About ENGIE Energy Access (EEA)

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.6 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engi e energyaccess.co m

https://www.linkedin.com/company/305510 6

Job Purpose/Mission

The Sales Operations Specialist is responsible for supporting the sales execution to enable the growth of the organization. He or She will manage the sales and training operations within the locations assigned. The role holder will be responsible for providing data insights and reports on sales trends for these locations, supervising strategic sales and marketing strategies that have been developed for implementation, and the expansion and development of new markets.

Responsibilities

  1. Recruitment, training, and onboarding (and off-boarding) of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.
  2. Develop and implement activation plans at the different locations including performance evaluation.
  3. Track sales trends and provide insights on current sales performance and define sales strategies to boost productivity.
  4. Implement trade marketing activities and account for all trade marketing assets at each location.

Qualifications :

University degree in Business or a related field, MBA a plus Language(s): – English

Technology :

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