Job Description
DUTIES AND RESPOSIBILITIES
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Maintain positive business relationships with customers to maximize sales
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Present, promote and sell products/services using solid arguments to existing and prospective customers
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Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
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Ensuring that customer’s satisfaction is upheld on a daily basis
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Keep abreast of best practices and promotional trends
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Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
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Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
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Achieve agreed upon sales targets and outcomes within schedule
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Coordinate sales effort with team members and other departments
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Analyze the territory/market’s potential, track sales and status reports
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Ensuring that the company procedures and laid down rules are followed
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Greet customers warmly and provide assistance as needed
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Educate customers about product features, promotions and loyalty programs to enhance sales
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Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
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Restock shelves and display areas as needed to ensure product efficiently.
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Expedite the resolution of customer problems and complaints to maximize satisfaction
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Handle customer inquiries, complaints, and returns professionally and efficiently.
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Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
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Assist in loading of stock for our customers
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Maintain detailed and up- to date records of client interactions in the system provided by the organization.
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Ensuring that all receipts are written each time a customer buys any products.
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Ensuring that monthly reports are submitted on the 5th of every month
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Maintain a clean, organized, and visually appealing sales flow
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Any other duty assigned by the supervisor.
MINIMUM REQUIREMENTS
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Full Grade 12 Certificate
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Must have Certificate in any field – Added Advantage
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Must have a Minimum of 1 years’ working experience
All applications should be addressed to the Assistant Director Human Resource and Sent to [email protected] and for those who would like to submit their applications physically, kindly do so at any of our outlets by 26th May 2025