Job Details

Job Description

Job Title: Sales Representatives
Grade: Commission based remuneration
Unit/Section: Operations
Reporting Line: Manager EMS
Station: Lusaka Main.
Town: Lusaka.
Type of Employment: 1 Year renewable contract based on performance.

Purpose of Role

The Zambia Postal Service Sales Representatives will be responsible for generating leads and providing appropriate solutions for customers to boost customer acquisition levels, analyzing market potential and tracking sales apart from working towards profitability goals.

Duties and Key Responsibilities

The ideal candidate must have good knowledge on the products and services provided and must perform the following duties:

1. Search and ascertain prospective clients and leads.
2. Understand and learn about products or services.
3. Maintain positive relationship with prospective customers.
4. Provide solutions to align with pain points if the various customers.
5. Cold call in order to reach out to customers.
6. Achieve sales targets.
7. Maintain client database and records.
8. Consult various teams including sales and marketing to prepare monthly and weekly reports.
9. Monitor competition by gathering information on pricing/products/trends in the market.
10. Resolve customer complaints and provide solutions via team effort.
11. Keep up to date with the best practices and trends in the industry.
12. Coordinate sales efforts with marketing and company programs.
13. Preparing and giving sales presentations to prospective clients.
14. Negotiating contracts with clients.
15. Manage month-end closing processes.
16. Build strong customer relationships to ensure they are satisfied and long lasting customers.
17. Receive feedback and work on it to resolve issues.
18. Assist with determining schedule for pricing, quotes and promotions.
19. Performs any other duties as may be assigned by the Supervisor.

Personal Attributes and Skills

• Detail oriented with technical aptitude and ability to perform function effectively.
• Capacity to work under pressure, prioritize, multi tasks and meet deadlines.
• Effective Communicator.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• High levels of Integrity and moral standards.
• Highly self-motivated.
• Strong verbal and written communication skills.

Qualifications/Requirements

• Full Grade Twelve (12) certificate.
• A Marketing or Sales qualification will be an added advantage.
• 2 years of sales experience in Courier sales.
• Good inter personal Skills.
• A self-starter with field work experience.
• Ability to speak more than one local languages.
• Candidates aged 21 to 35 are encouraged to apply.

Mode of Application

All Interested candidates can submit hardcopies of application letters specifying the exact station they are applying for with supporting certificates and a detailed C.V and copies of their professional and academic qualifications via EMS to the address below:

The Senior Manager Human Resources

Zambia Postal Services Corporation

Plot 17/18, Arusha Street

P.O Box 718459

NDOLA

The Deadline for receiving applications is Wednesday, 4th June, 2024.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.