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Sales Specialist

Zambia Forestry and Forest Industries Corporation PLC (ZAFFICO) | Ndola

Zambia Forestry and Forest Industries Corporation PLC (ZAFFICO)

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Job Description

ZAMBIA FORESTRY AND FOREST INDUSTRIES CORPORATION PLC
EMPLOYMENT OPPORTUNITY
The Zambia Forestry and Forest Industries Corporation PLC (ZAFFICO) is a listed
and publicly traded company whose mission is to establish and manage
industrial exotic forest plantations and agroforestry products in order to meet
demand and maximize return on investment.
In pursuance of its mission and strategic goals, the Corporation is now inviting
applications from suitably qualified and experienced candidates for the under
listed position:

1.0 SALES SPECIALIST
Reporting to: Head Corporate Affairs and Marketing

1.1 JOB PURPOSE
The Sales Specialist will be responsible for developing, co-ordinating and
managing sales and marketing strategies in line with the Corporation’s overall
objectives and strategic goals.

1.2 MAIN DUTIES AND ACCOUNTABILITIES OF THE JOB HOLDER
The main duties and responsibilities s for the job holder will be to:
i. Develop appropriate marketing and sales strategies, action plans and
budgets in line with the Corporation’s strategic objectives.
ii. Develop market research strategies to ensure that appropriate decisions
are made on delivery of quality products and services on the market.
iii. Plan and monitor implementation of the Corporation’s business
proposition to retain existing clients and attract prospective ones.
iv. Ensure that the Corporation’s products and services are being sold to
generate projected revenue according to the Corporation’s sales
objectives and targets.
v. Recommend and conduct product and service promotion and publicity
campaigns and activities to ensure retention of existing customers and
attraction of new ones.
vi. Provide technical advice to Management in the development of the
Corporation’s business policies and enhancement of the corporate
brand.
vii. Liaise with other departments for consultations and assessments of
products and service quality to ensure customer satisfaction.
viii. Manage strategic customer relationships, evaluate current marketing
programmes and recommend improvements and new business
ventures.
ix. Issue to Management, timely monthly, quarterly, and annual sales
reports to aid decision making.
x. Conduct customer survey and assessment to improve processes and
customer experience.
xi. Carry out special assignments and submit findings to superior.

1.3 MINIMUM QUALIFICATIONS AND EXPERIENCE
▪ Full Grade 12 School Certificate with 5 O Levels (credits or better).
▪ Degree in Marketing or equivalent.
▪ Master of Marketing, Business Administration or equivalent is an added
advantage.
▪ Minimum Five (5) years’ experience in sales, customer account and
relationship management.
▪ Member of the Zambia Institute of Marketing.
▪ Experience in Customer Experience is an added advantage.
▪ Experience Forestry is an added advantage.
▪ A good understanding of marketing legislation in Zambia.

Interested candidates should submit their application letters, copies of relevant
academic and professional certificates and Curriculum Vitae indicating
contact telephone or mobile numbers, names and contact addresses of three
traceable referees and copies of other credentials to the postal or email
addresses below:
DIRECTOR OF HUMAN RESOURCE
ZAFFICO PLC
DOLA HILL
P.O. BOX 71566, NDOLA.
Email: [email protected]
Note: Documents sent by email should be put in one file.
CLOSING DATE:
Closing date for receiving applications is 22nd February 2024.

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