Job Details

Job Description

Job Summary:

• The Salon Branch Manager is responsible for managing salon operations, supervising staff, maintaining inventory, ensuring compliance with hygiene standards, and driving business growth through marketing and customer engagement.

Key Responsibilities:

• Staff Management: Recruit, train, and supervise salon employees, including hairstylists, beauticians, and receptionists.
• Scheduling: Create work schedules, ensuring adequate staffing during peak hours.
• Customer Service: Address client concerns, resolve complaints, and maintain high service standards.
• Inventory Control: Monitor and reorder salon supplies as needed.
• Compliance: Ensure the salon meets cleanliness and hygiene standards required by law.
• Marketing & Sales: Promote salon services, implement marketing strategies, and attract new customers.
• Financial Oversight: Track expenses, manage budgets, and ensure profitability.
• Operational Efficiency: Oversee daily salon functions, including appointment scheduling and equipment maintenance.

Qualifications & Skills:

• Diploma in relevant field
• 2 to 3 years experience in salon management or a similar role.
• Strong leadership and organizational skills.
• Knowledge of beauty treatments, products, and industry trends.
• Excellent customer service and problem-solving abilities.
• Ability to manage budgets and financial records.