Job Details

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Senior Battery After Sales Technical Specialist

CNBMI Zambia Ltd | Lusaka

CNBMI Zambia Ltd

Innovating the future of tech solutions in Zambia.

Job Description

Key Responsibilities:

  1. Lead on-site diagnosis of complex failures (e.g. thermal runaway, BMS malfunction) and define repair solutions;
  2. Deliver FMEA reports to drive product improvements;
  3. Develop battery maintenance safety protocols and standardized testing procedures;
  4. Create technical training materials for regional teams;
  5. Collaborate with R&D to address recurring failures (e.g. cell degradation, connector corrosion);
  6. Support sales teams in key account technical consultations;
  7. Assess feasibility of emerging technologies (e.g. solid-state batteries) in maintenance scenarios.

Qualifications:

  1. Bachelor’s/Master’s in Electrochemistry, Electronics Engineering or related fields;
  2. 5+ years hands-on experience in battery troubleshooting, expertise in BMS circuit analysis and cell teardown;
  3. Knowledge of battery safety standards (IEC 62619, UL 1973);
  4. Proven record in resolving critical field failures independently;
  5. Fluent English (working language),
  6. Cross-cultural engagement, especially Chinese culture.

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