Job Details

Job Description

Bayport Financial Services Zambia

Senior IT Assistant

JOB SUMMARY

To assist with the management of ICT Systems by ensuring IT services are available through proactive management of IT Applications, Infrastructure and quality user support.

JOB SPECIFICATIONS

Linux Environment: Management of the Linux Environment in the organization including involvement in the setup and management of all Linux-based servers and ensuring adequacy and security

Ensure the Creation of users on the SMS platform and Escalation to service providers

Ensure agreed SLA availability for the core banking system is met

Perform Database administration

Setting up of new computers and installation of approved applications and drivers.

Monitoring and management of company server.

Configuration and troubleshooting of computer hardware, applications and networks.

Active Directory administration as well as troubleshooting and resolving email issues.

Monitoring of all server, network and IT infrastructure.

Provide support with the Bulk Message System.

Assist with the day-to-day administration of the Service Desk.

Provide support for business applications, patching and vulnerability management.

MINIMUM ENTRY REQUIREMENTS

Bachelor’s Degree in Information Technology or a related field.

ITIL and Linux/database qualifications will be an added advantage i.e. SQL Scripting

At least 3 years of work experience in an IT support role in a fast-paced business setup.

Financial services exposure will be an added advantage.

OTHER REQUIREMENTS

Effective oral and written communication skills

Strong analytical and problem-solving skills

Ability to work well under minimum supervision, Proactive and self-motivated

Attention to detail and ability to work accurately

Maintain the highest level of confidentiality and integrity and High level of Discipline

Application deadline

20 Mar 08:00

Interested candidates should send their CVs